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Utility Complaints Investigator Salary
in Nashville, Tennessee

$44,462 (USD)

Average Salary

$21/hr

Average Hourly

$903

Average Bonus

Last updated: December 09, 2019

The average pay for an Utility Complaints Investigator is $44,462 a year and $21 an hour in Nashville, Tennessee, United States. The average salary range for an Utility Complaints Investigator is between $33,155 and $53,871. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Nashville, Tennessee.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Description:
  • Investigates customers' bill complaints for gas and electric power service.
  • Examines weather conditions, meter-reading schedules, meter read records, microfilm, computer printouts, accounting records, and other related sources for errors or cause of high bill.
  • Talks with customer to explain reasons for high bill.
  • Corrects meter-reading or billing errors.
Utility Complaints Investigator Job Prevalence in Nashville, Tennessee, United States

Job family: Customer Service Representatives

Job family population: 2,871,400

Estimated population of Utility Complaints Investigator jobs: 242,605

Rate of error: 0.5%

Estimated salary in 2024:
$51,543
5 Year Change:
16 %
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About Nashville, Tennessee

Nashville Cost of Living Score:

Utility Complaints Investigator Job Listings for Nashville, Tennessee

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The average pay for an Utility Complaints Investigator is $44,462 a year and $21 an hour in Nashville, Tennessee, United States. The average salary range for an Utility Complaints Investigator is between $33,155 and $53,871. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Nashville, Tennessee.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Utility Complaints Investigator
Utility Complaints Investigator
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