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Utilities Customer Service Representative Salary
in New York-Manhattan, New York

$64,282 (USD)

Average Salary


Average Hourly


Average Bonus

Salary Recap

The average pay for an Utilities Customer Service Representative is $64,282 a year and $31 an hour in New York-Manhattan, New York, United States. The average salary range for an Utilities Customer Service Representative is between $46,888 and $78,801. On average, a Bachelor's Degree is the highest level of education for an Utilities Customer Service Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in New York-Manhattan, New York.

Average Salary Chart

Scroll for Salary Potential, Education and Skills

Job Summary

  • Investigates customer complaints concerning gas leakage or low pressure, and abnormal consumption of gas or electricity by gas and electric appliances: ascertains number and type of appliances used on premises to determine rate of utility consumption.
  • Turns off appliances and observes gas or electric meter to detect power leakage.
  • Examines meter and appliance connections for defects, such as shorts, grounds, and loose pipe joints to determine power loss or gas leakage.
  • Covers gas pipe joints with soapsuds and watches for bubble formation to determine position of leak.
  • Performs repairs and adjustments, such as cleaning and regulating gas burner jets, and replacing defective meters and gas regulators, using handtools.
  • Shuts off service and notifies repair crew of major repairs required, such as replacement of underground pipes or electric wiring.
  • May perform emergency repairs to gas service pipes between gas main and building.
  • May collect delinquent accounts.
  • May recommend and write specifications for distribution changes, such as house wiring, and relocation of poles or service lines, utilizing necessary right-of-way grants.
  • May investigate illegal use of gas or electricity gas-meter checker; utilities service investigator.
Utilities Customer Service Representative Job Prevalence in New York-Manhattan, New York, United States

Job family: Customer Service Representatives

Job family population: 2,767,790

Estimated population of Utilities Customer Service Representative jobs: 57,210

Rate of error: 0.5%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %



Skills data not available for this job

About New York-Manhattan, New York

New York-Manhattan Cost of Living Score:

Utilities Customer Service Representative Job Listings for New York-Manhattan, New York

Customer Service Representative | Immediate Hire & Paid Training
May 20
Upper East Side, NY, USA
Our expertise and customer service solutions enable our clients to realize significant overall ... utilities industries. Allure Marketing's philosophy of 100% internal, organic growth guarantees ...
Buyer and Customer Service Representative
Apr 30
Port Washington, NY, USA
WESCO Distribution
Buyer and Customer Service Representative Location: Port Washington, NY, US Organization Name: 7565 ... utilities. WESCO operates 10 fully automated distribution centers and approximately 500 full ...
Customer Service Representative - Immediate Hire
May 21
Jersey City, NJ, USA
Creative Acquisitions
Do customers specifically request you based on your great customer service? Does your personality ... in the Office supplies, utilities, nonprofit and telecom industries. Our demand for high ...
Customer Service Representative
May 3
White Plains, NY, USA
Hertz Car Sales
This sales commissioned team member provides world class customer service and professionally and ... Utility Mechanic position at our Hertz Rent-A-Car location. Bring your energy, drive, and ...
NEW PROJECT | Customer Service Representative | FULL & PART TIME
May 20
Upper West Side, NY, USA
As a member of the Customer Success team you will be a key contributor to driving service ... utilities industries. Allure Marketing's philosophy of 100% internal, organic growth guarantees ...
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Utilities Customer Service Representative

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