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Telephone Customer Service Representative Salary
in Omaha, Nebraska

$36,177 (USD)

Average Salary

$17/hr

Average Hourly

$658

Average Bonus

Last updated: July 22, 2019

Salary Recap

The average pay for a Telephone Customer Service Representative is $36,177 a year and $17 an hour in Omaha, Nebraska, United States. The average salary range for a Telephone Customer Service Representative is between $27,197 and $43,612. On average, a High School Degree is the highest level of education for a Telephone Customer Service Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Omaha, Nebraska.

Average Salary Chart

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Job Summary

Description:
  • Interacts with customers; gives information in response to inquires about accounts, products, and services.
  • Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail.
  • Answers customers' questions regarding product or service and operation or maintenance.
  • Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
  • Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how.
  • For Financial Representative, see Customer Service Representative Financial.
Telephone Customer Service Representative Job Prevalence in Omaha, Nebraska, United States

Job family: Customer Service Representatives

Job family population: 2,767,790

Estimated population of Telephone Customer Service Representative jobs: 27,872

Rate of error: 0.5%

Salary Potential

Estimated salary in 2024:
$41,939
5 Year Change:
16 %

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Education

Skills

About Omaha, Nebraska

Omaha Cost of Living Score:

Description: Omaha ( OH-mə-hah) is the largest city in the state of Nebraska and the county seat of Douglas County. Omaha is in the Midwestern United States on the Missouri River, about 10 miles (15 km) north of the mouth of the Platte River. The nation's 40th-largest city, Omaha's 2018 estimated population was 466,061. Omaha is the anchor of the eight-county, bi-state Omaha-Council Bluffs metropolitan area. The Omaha Metropolitan Area is the 59th largest in the United States, with an estimated population of 944,316 (2018). The Omaha-Council Bluffs-Fremont, NE-IA Combined Statistical Area (CSA) encompasses the Omaha-Council Bluffs...

Telephone Customer Service Representative Job Listings for Omaha, Nebraska

Customer Service Representative
Jul 18
Omaha, NE, USA
Voca LLC
Handles customer service inquiries and problems via the telephone. May answer inquiries, resolve problems, and promote products/services. May monitor systems to detect possible fraudulent behavior ...
Customer Service Representative
Jul 17
Omaha, NE, USA
Eastridge Workforce Solutions
Eastridge Workforce Solutions is seeking a talented Customer Service Representative for an established insurance firm in Omaha, NE. If you have 1-2 years in a Customer Service related position and ...
Customer Service Representative: Full Time & Part Time Positions Available
Jul 16
Omaha, NE, USA
Lead Elite, Inc.
The Job Window is seeking a full-time Customer Service Representative who is career minded and possesses unmatched people skills. This is an entry level opening NOT in a call center environment. As a ...
Customer Service Representative
Jul 17
Omaha, NE, USA
VKGS LLC
The CSR positions works interactively with Sales Team in providing direct support for customers in all aspects of customer service. Direct communications with internal sales team and customers ...
CUSTOMER SERVICE REPRESENTATIVE
Jul 17
Omaha, NE, USA
Budget Rental Car Omaha
Greet customers using standard dialogue Address customer inquiries, such as explanation of charges, vehicle damages, directions, etc. Perform vehicle exchanges and extensions Monitor traffic control ...

Salary Recap

The average pay for a Telephone Customer Service Representative is $36,177 a year and $17 an hour in Omaha, Nebraska, United States. The average salary range for a Telephone Customer Service Representative is between $27,197 and $43,612. On average, a High School Degree is the highest level of education for a Telephone Customer Service Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Omaha, Nebraska.

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Salaries By Location

Telephone Customer Service Representative

Salaries By Location

Telephone Customer Service Representative
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Similar Job Titles

Telephone Customer Service Representative

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Telephone Customer Service Representative
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Telephone Customer Service Representative Job Listings for Omaha, Nebraska

Customer Service Representative
Jul 18
Omaha, NE, USA
Voca LLC
Handles customer service inquiries and problems via the telephone. May answer inquiries, resolve problems, and promote products/services. May monitor systems to detect possible fraudulent behavior ...
Customer Service Representative
Jul 17
Omaha, NE, USA
Eastridge Workforce Solutions
Eastridge Workforce Solutions is seeking a talented Customer Service Representative for an established insurance firm in Omaha, NE. If you have 1-2 years in a Customer Service related position and ...
Explore our most popular jobs
View our most popular salary searches and other resources