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Telephone Customer Service Representative Salary

$38,937 (USD)

Average Salary

$19/hr

Average Hourly

$709

Average Bonus

Last updated: July 22, 2019

Salary Recap

The average pay for a Telephone Customer Service Representative is $38,937 a year and $19 an hour in the United States. The average salary range for a Telephone Customer Service Representative is between $29,273 and $46,940. On average, a High School Degree is the highest level of education for a Telephone Customer Service Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

Average Salary Chart

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Job Summary

Description:
  • Interacts with customers; gives information in response to inquires about accounts, products, and services.
  • Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail.
  • Answers customers' questions regarding product or service and operation or maintenance.
  • Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
  • Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how.
  • For Financial Representative, see Customer Service Representative Financial.
Telephone Customer Service Representative Job Prevalence in the United States

Job family: Customer Service Representatives

Job family population: 2,767,790

Estimated population of Telephone Customer Service Representative jobs: 27,872

Rate of error: 0.5%

Salary Potential

Estimated salary in 2024:
$45,139
5 Year Change:
16 %

Average Salary Chart

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Education

Skills

About United States

United States Cost of Living Score:

Description: The United States of America (USA), commonly known as the United States (U.S. or US) or America, is a country comprising 50 states, a federal district, five major self-governing territories, and various possessions. At 3.8 million square miles (9.8 million km2), the United States is the world's third or fourth largest country by total area and is slightly smaller than the entire continent of Europe's 3.9 million square miles (10.1 million km2). With a population of more than 327 million people, the U.S. is the third most populous country. The capital is Washington, D.C., and the most populous city is New York City...

Telephone Customer Service Representative Job Listings for United States

Customer Service Representative
Jul 19
Gardner, KS, USA
FFE Transportation Services, Inc.
The Customer Service Representative may perform other duties as assigned. The Customer Service ... by telephone, fax or electronic tendering; • Accurately and timely input all load information ...
Customer Service Representative
Jul 18
Mount Vernon, WA, USA
OfficeTeam
Customer Service Representative Openings!OfficeTeam has an excellent career opportunity for an ... Receiving and placing telephone calls?Performs full service banking transactions in compliance with ...
Customer Service Representative
Jul 17
Peoria, AZ, USA
OfficeTeam
OfficeTeam is looking for a Customer Service Representative. Do you wish to take your social skills ... telephone calls
CUSTOMER SERVICE REPRESENTATIVE NEEDED ~ Full-time
Jul 19
Kent, WA, USA
Corporate Moving Systems
CUSTOMER SERVICE REPRESENTATIVE NEEDED ~ Full-time CMS Relocation & Logistics is looking to fill a ... Personable, caring and able to develop relationships via the telephone and email. * Exceptional ...
Customer Service Representative
Jul 16
Hudson, WI, USA
Valley Companies
Customer Service Representative - Lake Elmo, MN Report To: Customer Service Supervisor Department ... Interact with customers via telephone, email and/or in person in a polite and courteous way; * Take ...

Salary Recap

The average pay for a Telephone Customer Service Representative is $38,937 a year and $19 an hour in the United States. The average salary range for a Telephone Customer Service Representative is between $29,273 and $46,940. On average, a High School Degree is the highest level of education for a Telephone Customer Service Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in the United States.

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Salaries By Location

Telephone Customer Service Representative

Salaries By Location

Telephone Customer Service Representative
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Similar Job Titles

Telephone Customer Service Representative

Similar Job Titles

Telephone Customer Service Representative
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Telephone Customer Service Representative Job Listings for United States

Customer Service Representative
Jul 19
Gardner, KS, USA
FFE Transportation Services, Inc.
The Customer Service Representative may perform other duties as assigned. The Customer Service ... by telephone, fax or electronic tendering; • Accurately and timely input all load information ...
Customer Service Representative
Jul 18
Mount Vernon, WA, USA
OfficeTeam
Customer Service Representative Openings!OfficeTeam has an excellent career opportunity for an ... Receiving and placing telephone calls?Performs full service banking transactions in compliance with ...
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View our most popular salary searches and other resources