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Telephone Customer Service Representative Salary
in California, United States

$42,703 (USD)

Average Salary

$21/hr

Average Hourly

$777

Average Bonus

Last updated: July 18, 2019

Salary Recap

The average pay for a Telephone Customer Service Representative is $42,703 a year and $21 an hour in California, United States. The average salary range for a Telephone Customer Service Representative is between $32,104 and $51,480. On average, a High School Degree is the highest level of education for a Telephone Customer Service Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in California, United States.

Average Salary Chart

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Job Summary

Description:
  • Interacts with customers; gives information in response to inquires about accounts, products, and services.
  • Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail.
  • Answers customers' questions regarding product or service and operation or maintenance.
  • Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
  • Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how.
  • For Financial Representative, see Customer Service Representative Financial.
Telephone Customer Service Representative Job Prevalence in California, United States

Job family: Customer Service Representatives

Job family population: 2,767,790

Estimated population of Telephone Customer Service Representative jobs: 27,872

Rate of error: 0.5%

Salary Potential

Estimated salary in 2024:
$49,505
5 Year Change:
16 %

Average Salary Chart

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Education

Skills

About California, United States

California Cost of Living Score:

Description: California is a state in the Pacific Region of the United States. With 39.6 million residents, California is the most populous U.S. state and the third-largest by area. The state capital is Sacramento. The Greater Los Angeles Area and the San Francisco Bay Area are the nation's second- and fifth-most populous urban regions, with 18.7 million and 9.7 million residents respectively. Los Angeles is California's most populous city, and the country's second-most populous, after New York City. California also has the nation's most populous county, Los Angeles County, and its largest county by area, San Bernardino County...

Telephone Customer Service Representative Job Listings for California, United States

Customer Service Representative (Technical)
Jul 18
Roseville, CA, USA
ClearCaptions
The Customer Support Representative will work in a customer service environment responding to ... As a Federal Communications Commission (FCC) certified telephone captioning provider, ClearCaptions ...
Customer Service Representative
Jul 17
Chino, CA, USA
Decton Staffing Services
Decton is recruiting for a Customer Service Representative with B2B experience for a Manufacturing ... telephone or electronically v Answer inbound calls and make outbound calls to follow-up with ...
Customer Service Representative
Jul 16
Palo Alto, CA, USA
PDS Tech, Inc
PDS Tech is seeking a Customer Service Representative for a position in Palo Alto, CA. MUST BE ... telephone. We need a friendly, outgoing individual who enjoys working with people and resolving ...
Customer Service Representative
Jul 9
Roseville, United States
CLC Incorporated
Summary of Duties and Responsibilities The Customer Service Representative is responsible in ... Receives and responds to customer inquires via the telephone * Promotes excellent customer service ...
Telephone Customer Service Representative
Jun 7
Beverly Hills, CA, USA
Epione Medical Corporation
The Telephone Customer Service Representative's duties include taking patient and prospective-patient phone calls, providing information and answering questions, scheduling appointments, and ...

Salary Recap

The average pay for a Telephone Customer Service Representative is $42,703 a year and $21 an hour in California, United States. The average salary range for a Telephone Customer Service Representative is between $32,104 and $51,480. On average, a High School Degree is the highest level of education for a Telephone Customer Service Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in California, United States.

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Salaries By Location

Telephone Customer Service Representative

Salaries By Location

Telephone Customer Service Representative
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Similar Job Titles

Telephone Customer Service Representative

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Telephone Customer Service Representative
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Telephone Customer Service Representative Job Listings for California, United States

Customer Service Representative (Technical)
Jul 18
Roseville, CA, USA
ClearCaptions
The Customer Support Representative will work in a customer service environment responding to ... As a Federal Communications Commission (FCC) certified telephone captioning provider, ClearCaptions ...
Customer Service Representative
Jul 17
Chino, CA, USA
Decton Staffing Services
Decton is recruiting for a Customer Service Representative with B2B experience for a Manufacturing ... telephone or electronically v Answer inbound calls and make outbound calls to follow-up with ...
Explore our most popular jobs
View our most popular salary searches and other resources