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Supervisor Call Center Salary
in Nashville, Tennessee

$53,583 (USD)

Average Salary

$26/hr

Average Hourly

$2,942

Average Bonus

Last updated: July 22, 2019

Salary Recap

The average pay for a Supervisor Call Center is $53,583 a year and $26 an hour in Nashville, Tennessee, United States. The average salary range for a Supervisor Call Center is between $39,139 and $65,576. On average, a Master's Degree is the highest level of education for a Supervisor Call Center. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Nashville, Tennessee.

Average Salary Chart

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Job Summary

Description:
  • Supervises and coordinates activities of a team of Call Center Representatives who provide telephone customer support services and give product or service information by answering questions and offering assistance.
  • Oversees on-floor activities, being available to affect the call center's operations; handles calls that representatives aren't able to; replies to comments and answers questions when a representative needs assistance.
  • Studies queue and tracks inbound and/or outbound calls; keeps representatives aware of inbound calls, calls waiting, abandonment rate, etc.
Supervisor Call Center Job Prevalence in Nashville, Tennessee, United States

Job family: First-Line Supervisors of Non-Retail Sales Workers

Job family population: 251,830

Estimated population of Supervisor Call Center jobs: 9,489

Rate of error: 0.8%

Salary Potential

Estimated salary in 2024:
$62,117
5 Year Change:
16 %

Average Salary Chart

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Education

Skills

About Nashville, Tennessee

Nashville Cost of Living Score:

Description: Nashville is the capital and most populous city of the U.S. state of Tennessee. The city is the county seat of Davidson County and is located on the Cumberland River. The city's population ranks 24th in the U.S. According to 2018 estimates from the U.S. Census Bureau, the total consolidated city-county population stood at 692,587. The "balance" population, which excludes semi-independent municipalities within Davidson County, was 669,053 in 2018.Located in northern Middle Tennessee, Nashville is the major city of the largest metropolitan area in Tennessee. The 2018 population of the entire 14-county Nashville metropolitan...

Supervisor Call Center Job Listings for Nashville, Tennessee

Accounts Receivable Coordinator (Call Center)
Jul 10
Franklin, TN, USA
Accounting Principals
Accounting Principals is looking for an Accounts Receivable Coordinator (Call Center/non health ... Reporting to the Accounts Receivable Supervisor, this role is responsible for computing ...
Event Supervisor Trainee / Entry Level Client Services
May 17
Nashville, TN, USA
REPS Incorporated
We are seeking an Event Supervisor Trainee to immediately join our team! This is a key role in ... call center, truck driver, inventory, financial analyst, computers, pharmacist, police, teaching ...
Customer Service Agent - Remote / Work-At-Home
Jun 14
Nashville, TN, USA
Customer Direct, LLC
In fact, more than two-thirds of our team leaders and supervisory staff started as call center agents. What We Offer: * Unbelievable benefits, including PTO (paid time off), Health, Vision, Dental ...
Customer Service Supervisor
Jul 2
La Vergne, TN, USA
McKesson
General familiarity with call center phone systems/routing/queues/quality call monitoring. Key ... or supervisor role * Healthcare/pharmaceutical experience (preferred) * Accelerated learner
Entry Level Customer Service & Sales Rep for July
Jul 2
Nashville, TN, USA
IMMEDIATE OPENINGS
... manager, supervisor, director, teacher, project manager, fraternity, sorority, microsoft office ... call center agent, customer service director, customer service sales, field sales representative ...

Salary Recap

The average pay for a Supervisor Call Center is $53,583 a year and $26 an hour in Nashville, Tennessee, United States. The average salary range for a Supervisor Call Center is between $39,139 and $65,576. On average, a Master's Degree is the highest level of education for a Supervisor Call Center. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Nashville, Tennessee.

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Salaries By Location

Supervisor Call Center

Salaries By Location

Supervisor Call Center
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Supervisor Call Center Job Listings for Nashville, Tennessee

Accounts Receivable Coordinator (Call Center)
Jul 10
Franklin, TN, USA
Accounting Principals
Accounting Principals is looking for an Accounts Receivable Coordinator (Call Center/non health ... Reporting to the Accounts Receivable Supervisor, this role is responsible for computing ...
Event Supervisor Trainee / Entry Level Client Services
May 17
Nashville, TN, USA
REPS Incorporated
We are seeking an Event Supervisor Trainee to immediately join our team! This is a key role in ... call center, truck driver, inventory, financial analyst, computers, pharmacist, police, teaching ...
Explore our most popular jobs
View our most popular salary searches and other resources