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Supervisor Call Center Salary
in Los Angeles, California

$65,127 (USD)

Average Salary

$31/hr

Average Hourly

$3,575

Average Bonus

Salary Recap

The average pay for a Supervisor Call Center is $65,127 a year and $31 an hour in Los Angeles, California, United States. The average salary range for a Supervisor Call Center is between $47,571 and $79,705. On average, a Master's Degree is the highest level of education for a Supervisor Call Center. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Los Angeles, California.

Average Salary Chart

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Job Summary

Description:
  • Supervises and coordinates activities of a team of Call Center Representatives who provide telephone customer support services and give product or service information by answering questions and offering assistance.
  • Oversees on-floor activities, being available to affect the call center's operations; handles calls that representatives aren't able to; replies to comments and answers questions when a representative needs assistance.
  • Studies queue and tracks inbound and/or outbound calls; keeps representatives aware of inbound calls, calls waiting, abandonment rate, etc.
Supervisor Call Center Job Prevalence in Los Angeles, California, United States

Job family: First-Line Supervisors of Non-Retail Sales Workers

Job family population: 251,830

Estimated population of Supervisor Call Center jobs: 9,489

Rate of error: 0.8%

Salary Potential

Estimated salary in 2024:
$75,500
5 Year Change:
16 %

Education

Skills

About Los Angeles, California

Los Angeles Cost of Living Score:

Description: Los Angeles ( (listen); Spanish: Los Ángeles; Spanish for "The Angels"), officially the City of Los Angeles and often known by its initials L.A., is the most populous city in California, the second most populous city in the United States, after New York City, and the third most populous city in North America. With an estimated population of nearly four million, Los Angeles is the cultural, financial, and commercial center of Southern California. The city is known for its Mediterranean climate, ethnic diversity, Hollywood and the entertainment industry, and its sprawling metropolis. Los Angeles is the largest city...

Supervisor Call Center Job Listings for Los Angeles, California

Call Center Supervisor
May 2
Anaheim, CA, USA
Ultimate Staffing
We are seeking a Call Center Supervisor to join our team! Seeking an immediate start! Location: Anaheim, CA Pay: Between $18-20 per hour DOE Full-time Responsibilities: * Handle customer inquiries ...
Call Center Supervisor
Mar 25
Long Beach, CA, USA
Nick Vertucci Real Estate
Call Center Supervisor Purpose of Position The NV Real Estate Academy is a team of educated real estate investors who passionately teach others nationwide on how they can create a successful business ...
Call Center Team Lead
Jun 11
West Covina, CA, USA
East Valley Community Health Center
Qualifications: * 2+ years of supervisory experience in a call center * Must be bilingual in English and Spanish * Excellent customer service skills including good phone manners to care for patients ...
Manager of Member Services / Call Center - Dental Insurance
Jun 14
Irvine, CA, USA
LIBERTY Dental Plan
Oversee supervisory teams and the efficiencies of those teams, to include daily huddles of team ... Perform statistical analysis of call center data and processes to identify and implement ...
Call Center Operations Manager
Jun 11
Orange County, CA, USA
Faneuil.com
... supervisor staff to meet and exceed contractual service levels • Monitor staffing levels ... center call volume in coordination with the Workforce Management Team • Participate in ...
ERI Economic Research Institute compiles the best salary, cost-of-living, and executive compensation survey data available.

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