(800) 627 3697 info.eri@erieri.com
Are you working in compensation or HR? See our salary, cost-of-living, and executive pay applications in action. Try our free salary assessor demo.

Manager Call Center Salary
in Connecticut, United States

$87,003 (USD)

Average Salary

$42/hr

Average Hourly

$7,682

Average Bonus

Salary Recap

The average pay for a Manager Call Center is $87,003 a year and $42 an hour in Connecticut, United States. The average salary range for a Manager Call Center is between $49,034 and $110,637. On average, a Bachelor's Degree is the highest level of education for a Manager Call Center. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Connecticut, United States.

Average Salary Chart

Customize:
 
Customize this report for you
Use our free salary calculator to find out how much you're worth

Job Summary

Description:
  • Plans and implements call center strategies and operations, enhances systems and processes, and manages a staff of Call Center Representatives, making the most effective and efficient use of call-center staff and technology resources.
  • Determines call center operational strategies by conducting needs assessments, capacity planning, and cost/benefit analyses; identifies and evaluates state-of-the-art technologies; defines user requirements; and establishes technical specifications and production, productivity, quality, and customer-service standards.

Salary Potential

Estimated salary in 2023:
$100,860
5 Year Change:
16 %

Education

Skills

Manager Call Center Job Listings for Connecticut, United States

Call center Representative
Nov 13
Hartford, CT, USA
TotalMed Staffing
... call center environment (inbound/outbound calls) • Excellent Verbal/Written communication and ... and time management skills • Attention to detail • Accurate alpha/numeric data entry • ...
Call Center / Customer Service Representative
Nov 14
Bloomfield, CT, USA
Manpower
Manpower has immediate opening for a Call Center / Customer Service Representative in Bloomfield ... requests to field management · What do you bring to the job? · Must demonstrate a strong ...
Supervisor - Customer Service Call Center
Sep 22
Branford, CT, USA
CPa Medical Billing, LLC
Supervisor - Customer Service Call Center - Healthcare Industry Job Description A full-time ... This is a supervisory position managing a current staff of 4 CSRs. *This is not a sales or ...
Call Center Representative/Service Business Development Center
Nov 6
Richard Chevrolet
Responsible for maintaining minimum quota requirements as outlined by management* Monitors and ... Call center, collections, inside sales experience is a plus* Strong record of positive customer ...
Dental Call Centre Manager
Nov 1
Fairfield County, CT, USA
Dentistry in Fairfield County
Dental Call Center Manager needed You will supervise a team of front line representatives responsible for helping prospective/current dental patients get the dental care they need. You will be ...
;