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Manager Call Center Salary
in Connecticut, United States

$86,818 (USD)

Average Salary

$42/hr

Average Hourly

$7,666

Average Bonus

Salary Recap

The average pay for a Manager Call Center is $86,818 a year and $42 an hour in Connecticut, United States. The average salary range for a Manager Call Center is between $48,930 and $110,402. On average, a Bachelor's Degree is the highest level of education for a Manager Call Center. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Connecticut, United States.

Average Salary Chart

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Job Summary

Description:
  • Plans and implements call center strategies and operations, enhances systems and processes, and manages a staff of Call Center Representatives, making the most effective and efficient use of call-center staff and technology resources.
  • Determines call center operational strategies by conducting needs assessments, capacity planning, and cost/benefit analyses; identifies and evaluates state-of-the-art technologies; defines user requirements; and establishes technical specifications and production, productivity, quality, and customer-service standards.

Salary Potential

Estimated salary in 2024:
$100,646
5 Year Change:
16 %

Education

Skills

Manager Call Center Job Listings for Connecticut, United States

Call Center Manager
Jan 9
Hartford, CT, USA
Safeguard Security & Surveillance, Inc.
We are looking to hire an experienced Call center manager in our Windsor Locks, CT office. Qualified applicants will have excellent computer and communication skills. Must have the desire to help ...
call center manager
Dec 19
Middletown, CT, USA
Safeguard Security & Surveillance, Inc.
Our rapidly growing organization is seeking an organized, self motivated call center manager. Our call center is responsible for qualifying leads for dealers and sales reps throughout the country
Customer Service Call Center ( Saturday & Sunday 12 Hour shift)
Jan 7
Niantic, CT, USA
Pyramid Consulting
... M/ERP and WorkMarket. · When needed Issue work orders to subcontractors (partners). · Exhibit professional correspondence in a tactful, diplomatic, and honest manner with all levels of staff ...
Bilingual Call Center Representative
Jan 15
Bristol, CT, USA
Faneuil.com
Call Center hours of operations are Monday through Friday 8:00AM to 4:00PM with seasonal hours ... Combines knowledge of product, good work ethic, effective time management skills, and human ...
Entry Level Customer Service & Sales Associate (NOT A CALL CENTER)
Dec 26
Hartford, CT, USA
CT Business Consulting, Inc
Entry Level | Customer Service & Sales Associate [NOT A CALL CENTER] Are you the kind of person who ... Management * Sports / Team Environment Company Description CT Business Consulting was established ...
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