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Manager Call Center Salary
in Arizona, United States

$75,282 (USD)

Average Salary

$36/hr

Average Hourly

$6,647

Average Bonus

Salary Recap

The average pay for a Manager Call Center is $75,282 a year and $36 an hour in Arizona, United States. The average salary range for a Manager Call Center is between $42,428 and $95,732. On average, a Bachelor's Degree is the highest level of education for a Manager Call Center. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Arizona, United States.

Average Salary Chart

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Job Summary

Description:
  • Plans and implements call center strategies and operations, enhances systems and processes, and manages a staff of Call Center Representatives, making the most effective and efficient use of call-center staff and technology resources.
  • Determines call center operational strategies by conducting needs assessments, capacity planning, and cost/benefit analyses; identifies and evaluates state-of-the-art technologies; defines user requirements; and establishes technical specifications and production, productivity, quality, and customer-service standards.

Salary Potential

Estimated salary in 2024:
$87,272
5 Year Change:
16 %

Education

Skills

Manager Call Center Job Listings for Arizona, United States

Insurance Call center Manager
Nov 9
Phoenix, AZ, USA
Ameria Life Shield
Inside Sales Manager (Insurance Call Center) America Life Shield Insurance Phoenix Arizona $45,000-50,000 a year plus commission Phoenix Arizona FinTech StartUp American Life Shied Insurance is ...
Call Center Representative (Work from Home; Starts ASAP!)
Jan 17
Phoenix, AZ, USA
Amtec Inc.
Can manage challenging customer behaviors while maintaining professionalism. · Follows ... One to two years of experience in a call center that involves light sales or cross-selling is ...
Customer Care Associate Call Center Experience Required $17.00
Jan 15
Scottsdale, AZ, USA
Progress Residential
Familiar with call center metrics, reporting and call monitoring. * Experience responding to ... Experience with property management and lease review a plus. * Experience working with Yardi and ...
Call Center Representative - Bilingual (Spanish fluent)
Jan 17
Tempe, AZ, USA
Bamo Connect
Receives and manages inbound calls from our main call center * Effectively communicates with the customer to verify information * Confirms customer orders, clarifies information, researches and ...
Call Center Customer Service Representative
Jan 14
Scottsdale, AZ, USA
Medix
Pharmacy Call Center Customer Service Representative Job Description: Medix creates opportunities ... Our Healthcare division is dedicated to placing qualified professionals in the Case Management ...
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