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Customer Relationship Management (CRM) Administrator Salary
in Knoxville, Tennessee

$57,025 (USD)

Average Salary


Average Hourly


Average Bonus

Last updated: June 25, 2019

Salary Recap

The average pay for a Customer Relationship Management (CRM) Administrator is $57,025 a year and $27 an hour in Knoxville, Tennessee, United States. The average salary range for a Customer Relationship Management (CRM) Administrator is between $41,131 and $70,196. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Knoxville, Tennessee.

Average Salary Chart

Scroll for Salary Potential, Education and Skills

Job Summary

  • Administers the implementation of CRM solutions in an organization, and interfaces with all departments using CRM software, playing the roles of part programmer, part manager, part educator, and part diplomat.
  • Acquires, identifies, and analyzes CRM software requirements, and ensures the requirements are met.
  • Maintains, evaluates, and configures the CRM system, and provides detailed end user documentation.
  • Interprets, edits, and modifies the software to fit the needs of the company.
  • Bridges the gap between the CRM system and the users who interact with it, utilizing an understanding of the CRM software, of other departments, and of sales, marketing, business processes, and how they relate to the CRM software.
Customer Relationship Management (CRM) Administrator Job Prevalence in Knoxville, Tennessee, United States

Job family: First-Line Supervisors of Office and Administrative Support Workers

Job family population: 1,458,380

Estimated population of Customer Relationship Management (CRM) Administrator jobs: 16,013

Rate of error: 0.3%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %


Education data not available for this job


About Knoxville, Tennessee

Knoxville Cost of Living Score:

Description: Knoxville is a city in the U.S. state of Tennessee, and the county seat of Knox County. As of the 2010 census, the city has a population of 178,874, and is Tennessee's third largest city after Nashville and Memphis. Knoxville is the principal city of the Knoxville Metropolitan Statistical Area, which was 868,546 in 2015.First settled in 1786, Knoxville was the first capital of Tennessee. The city struggled with geographic isolation throughout the early 19th century. The arrival of the railroad in 1855 led to an economic boom. During the Civil War, the city was bitterly divided over the secession issue, and was occupied...

Customer Relationship Management (CRM) Administrator Job Listings for Knoxville, Tennessee

MRO Project Manager
May 14
Knoxville, TN, USA
Martin Inc.
Develop and maintain customer relationships and keep an open line of communication between Martin ... Performs other duties as required Company Description Martin, Inc., DBA Martin Industrial Supply ...
Customer Service Associate
Jun 18
Maryville, TN, USA
Powers Management & Consulting Group
Our Customer Service Associates are responsible for creating lasting relationships with our ... Detail Oriented Company Description Powers Management & Consulting Group is a management firm that ...
Customer Service Representative
Jun 2
Powell, TN, USA
Powers Management & Consulting Group
Customer service, management and sales within a retail setting * Assisting in customer retention by building relationships with customers within a retail setting * Assistant with the daily routine of ...
Marketing Assistant - Entry Level
Jun 18
Farragut, TN, USA
Business development manager, customer relationship manager, restaurant, retail, full time, ... sales administrator, full time marketing executive, e-business, distribution manager, customer ...
Customer Service Representative
May 22
Knoxville, TN, USA
National Contracting Center, Inc
... relationships * a team-oriented individual, who enjoys helping others succeed * a self-managed ... Customer Relations Management (CRM) system and related data sources * work quickly and ...
ERI Economic Research Institute compiles the best salary, cost-of-living, and executive compensation survey data available.

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