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Customer Center Representative (Specialized Calls) Salary
in Dallas, Texas

$36,804 (USD)

Average Salary


Average Hourly


Average Bonus

Last updated: June 26, 2019

Salary Recap

The average pay for a Customer Center Representative (Specialized Calls) is $36,804 a year and $18 an hour in Dallas, Texas, United States. The average salary range for a Customer Center Representative (Specialized Calls) is between $27,819 and $44,218. On average, a Master's Degree is the highest level of education for a Customer Center Representative (Specialized Calls). This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Dallas, Texas.

Average Salary Chart

Scroll for Salary Potential, Education and Skills

Job Summary

  • Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
  • Takes care of somewhat complex customer inquiries and problems and non-routine matters than those handled by lower-level Call Center Representatives.
  • Requires a higher degree of skill and ability to explain more complex matters to ensure customer satisfaction and retention, and to sell products and services.
Customer Center Representative (Specialized Calls) Job Prevalence in Dallas, Texas, United States

Job family: Customer Service Representatives

Job family population: 2,767,790

Estimated population of Customer Center Representative (Specialized Calls) jobs: 114,670

Rate of error: 0.5%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %



About Dallas, Texas

Dallas Cost of Living Score:

Description: Dallas () is a city in the U.S. state of Texas and the seat of Dallas County, with portions extending into Collin, Denton, Kaufman and Rockwall counties. With an estimated 2018 population of 1,345,047, it is the ninth most-populous city in the U.S. and third in Texas after Houston and San Antonio. It is also the eighteenth most-populous city in North America as of 2015. Located in North Texas, the city of Dallas is the main core of the largest metropolitan area in the Southern United States and the largest inland metropolitan area in the U.S. that lacks any navigable link to the sea. It is the most populous city in...

Customer Center Representative (Specialized Calls) Job Listings for Dallas, Texas

Customer Service/Call center Representatives!!
Jun 18
Richardson, TX, USA
Abundant Solutions
Answers incoming calls, listening to customer needs and setting appointments accordingly, and ... Abundant Solutions is a full service staffing company that specializes in Office and industrial ...
Customer Care Representative - Energy/Security
Jun 12
Plano, TX, USA
... Care Center by phone or internet. The CCR is responsible for interacting with customers and ... We specialize in producing the right results, every time.
Full Time - Customer Verification Representative (McKinney, TX)
Jun 14
Mckinney, TX, USA
Globe Life
We have great opportunities available at our outbound call center in McKinney, Texas.There is no ... It is the responsibility of the Quality Assurance Representative to conduct outbound calls and take ...
Direct Hire Customer Service Reps - 2nd shift
Jun 18
Dallas, TX, USA
CornerStone Staffing
... calls, live chats, social media and other platforms Required: Stable job history-must be currently ... Please add "Direct Hire CSR" in the subject line. Recruiter: Norma Alvarez at normad ...
Customer Service Contact Center
Apr 15
Dallas, TX, USA
... Representative position. Our Customer Service team is the front line and is charged with the ... Answering calls from brokers and insured, reviewing policy details, billing history, and taking ...
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Salaries By Location

Customer Center Representative (Specialized Calls)

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