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Customer Center Representative (Specialized Calls) Salary
in Omaha, Nebraska

$36,020 (USD)

Average Salary

$17/hr

Average Hourly

$684

Average Bonus

Last updated: July 18, 2019

Salary Recap

The average pay for a Customer Center Representative (Specialized Calls) is $36,020 a year and $17 an hour in Omaha, Nebraska, United States. The average salary range for a Customer Center Representative (Specialized Calls) is between $27,226 and $43,276. On average, a Master's Degree is the highest level of education for a Customer Center Representative (Specialized Calls). This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Omaha, Nebraska.

Average Salary Chart

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Job Summary

Description:
  • Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
  • Takes care of somewhat complex customer inquiries and problems and non-routine matters than those handled by lower-level Call Center Representatives.
  • Requires a higher degree of skill and ability to explain more complex matters to ensure customer satisfaction and retention, and to sell products and services.
Customer Center Representative (Specialized Calls) Job Prevalence in Omaha, Nebraska, United States

Job family: Customer Service Representatives

Job family population: 2,767,790

Estimated population of Customer Center Representative (Specialized Calls) jobs: 114,670

Rate of error: 0.5%

Salary Potential

Estimated salary in 2024:
$41,757
5 Year Change:
16 %

Average Salary Chart

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Education

Skills

About Omaha, Nebraska

Omaha Cost of Living Score:

Description: Omaha ( OH-mə-hah) is the largest city in the state of Nebraska and the county seat of Douglas County. Omaha is in the Midwestern United States on the Missouri River, about 10 miles (15 km) north of the mouth of the Platte River. The nation's 40th-largest city, Omaha's 2018 estimated population was 466,061. Omaha is the anchor of the eight-county, bi-state Omaha-Council Bluffs metropolitan area. The Omaha Metropolitan Area is the 59th largest in the United States, with an estimated population of 944,316 (2018). The Omaha-Council Bluffs-Fremont, NE-IA Combined Statistical Area (CSA) encompasses the Omaha-Council Bluffs...

Customer Center Representative (Specialized Calls) Job Listings for Omaha, Nebraska

Call Center Representative
Jul 12
Omaha, NE, USA
ChaseSource
Identify customers' needs, clarify information, research every issue and provide solutions and/or ... We specialize in producing the right results, every time.
Bilingual Customer Service Representative - $350 Hiring Bonus
May 1
Omaha, NE, USA
EMS Inc.
We have a variety of different clients that we take calls for that are rewarding and fun! We are a ... center and continue to provide superior services. EMS specializes in "Humanizing Customer Service ...
Claims Contact Center Representative
Jun 21
Omaha, NE, USA
Lincoln Financial Group
The Role As a Claims Care Center Representative, you are the point of contact for customers and ... In this role you will be responsible for answering incoming calls and/or emails, communicating ...
Inbound Call Center Representative
Jul 12
Omaha, NE, USA
Remedy Staffing
This position will entail answering calls from insurance policy holders and assisting callers with ... NO sales involved - pure customer service! Training classes start August 5th ! 3 months training ...
Inbound Sales Representative
Jul 11
Omaha, NE, USA
NexRep
S. We have innovated the home agent contact center model by focusing on agent operations and ... Customer Service * Sales * NexRep handles inbound calls driven by media coming through a variety of ...

Salary Recap

The average pay for a Customer Center Representative (Specialized Calls) is $36,020 a year and $17 an hour in Omaha, Nebraska, United States. The average salary range for a Customer Center Representative (Specialized Calls) is between $27,226 and $43,276. On average, a Master's Degree is the highest level of education for a Customer Center Representative (Specialized Calls). This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Omaha, Nebraska.

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Customer Center Representative (Specialized Calls)

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Customer Center Representative (Specialized Calls)
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Similar Job Titles

Customer Center Representative (Specialized Calls)

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Customer Center Representative (Specialized Calls)
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Customer Center Representative (Specialized Calls) Job Listings for Omaha, Nebraska

Call Center Representative
Jul 12
Omaha, NE, USA
ChaseSource
Identify customers' needs, clarify information, research every issue and provide solutions and/or ... We specialize in producing the right results, every time.
Bilingual Customer Service Representative - $350 Hiring Bonus
May 1
Omaha, NE, USA
EMS Inc.
We have a variety of different clients that we take calls for that are rewarding and fun! We are a ... center and continue to provide superior services. EMS specializes in "Humanizing Customer Service ...
Explore our most popular jobs
View our most popular salary searches and other resources