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Customer Center Representative (Specialized Calls) Salary
in Illinois, United States

$38,989 (USD)

Average Salary


Average Hourly


Average Bonus

Last updated: June 19, 2019

Salary Recap

The average pay for a Customer Center Representative (Specialized Calls) is $38,989 a year and $19 an hour in Illinois, United States. The average salary range for a Customer Center Representative (Specialized Calls) is between $29,471 and $46,844. On average, a Master's Degree is the highest level of education for a Customer Center Representative (Specialized Calls). This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Illinois, United States.

Average Salary Chart

Scroll for Salary Potential, Education and Skills

Job Summary

  • Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
  • Takes care of somewhat complex customer inquiries and problems and non-routine matters than those handled by lower-level Call Center Representatives.
  • Requires a higher degree of skill and ability to explain more complex matters to ensure customer satisfaction and retention, and to sell products and services.
Customer Center Representative (Specialized Calls) Job Prevalence in Illinois, United States

Job family: Customer Service Representatives

Job family population: 2,767,790

Estimated population of Customer Center Representative (Specialized Calls) jobs: 114,670

Rate of error: 0.5%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %



About Illinois, United States

Illinois Cost of Living Score:

Description: Illinois ( (listen) IL-ə-NOY) is a state in the Midwestern and Great Lakes regions of the United States. It has the fifth largest gross domestic product (GDP), the sixth largest population, and the 25th largest land area of all U.S. states. Illinois has been noted as a microcosm of the entire United States. With Chicago in northeastern Illinois, small industrial cities and immense agricultural productivity in the north and center of the state, and natural resources such as coal, timber, and petroleum in the south, Illinois has a diverse economic base, and is a major transportation hub. Chicagoland, Chicago's metropolitan...

Customer Center Representative (Specialized Calls) Job Listings for Illinois, United States

Customer Service Representative/Call Center
Jun 3
Burr Ridge, IL, USA
Perma-Seal Basement Systems
This specialized individual accomplishes each and every task by practicing extreme attention to ... Answers calls, sets sales, service, and/or maintenance appointments, and follows up with customers ...
Healthcare Call Center Representative/Patient Collections
May 31
Park Ridge, IL, USA
Healthcare Information Services
... a Call Center/Customer Service Specialist. Position would include but not be limited to the ... Attend to high volume inbound calls * Reply to questions and queries from clients * Handle patient ...
Healthcare Call Center Representative
Apr 19
Mount Prospect, IL, USA
Pharmaceutical Strategies
This position is also responsible for receiving calls from physician offices and providing ... Customer service/call center experience * Pharmacy/healthcare preferred * Prior auth experience ...
Call Center Sales Rep
May 31
Chicago, IL, USA
... customers to discover new sales possibilities. * Achieving sales goals through outbound calls and ... Since 1988, our firm has specialized in professional opportunities on a national basis.
Sales Representative - Call Center
Jun 10
Schaumburg, IL, USA
No cold calls. Seriously. Our model consists of 100% inbound leads and is completely Inside Sales ... specializes in offering life insurance options directly to our customers. A proprietary platform ...
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Customer Center Representative (Specialized Calls)

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