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Banking Customer Service Manager Salary
in Delaware, United States

$70,529 (USD)

Average Salary


Average Hourly


Average Bonus

Salary Recap

The average pay for a Banking Customer Service Manager is $70,529 a year and $34 an hour in Delaware, United States. The average salary range for a Banking Customer Service Manager is between $49,938 and $87,392. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Delaware, United States.

Average Salary Chart

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Job Summary

  • Manages and coordinates subordinate financial Customer Service personnel who explain available financial products and services to customers, assess account problems, investigate and resolve customer complaints, and correct records.
  • Oversees staff who assist customers with savings and checking accounts, Individual Retirement Accounts, Certificates of Deposit, savings bonds, and securities/investments, as well as front desk, ATM, and safe deposit box staff.
  • Analyzes reports of investigative findings and recommends responses to customer complaints, considering nature and complexity of complaints, requirements, and actions of subordinates to ensure resolutions are made correctly.

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %


Education data not available for this job


Skills data not available for this job

Banking Customer Service Manager Job Listings for Delaware, United States

CSR I, Limestone, PT, 20 hours per week
Nov 21
Wilmington, DE, USA
TD Bank
In addition, TD Bank and its subsidiaries offer customized private banking and wealth management ... Job Description The Customer Service Representative I provides legendary Customer Service while ...
Contact Center Service Representative
Jan 5
Millsboro, DE, USA
M&T Bank
Research customer complaints or problems related to their accounts or Bank services and resolve them in a timely and accurate or escalate to management as appropriate to meet customer needs. * Cross ...
Sr Mgr Customer and Market Insights - US Products & Payments
Dec 4
Wilmington, USA
TD Bank Group
S., providing more than 8 million customers with a full range of retail, small business and ... banking and wealth management services through TD Wealth®, and vehicle financing and dealer ...
Branch Manager Tier 3
Jan 10
Wilmington, United States
Citizens Bank
The Branch Manager prioritizes, manages, and communicates promotional campaigns and product ... Customer service * Risk acumen * Business partnering * Problem solving * Retail banking * Talent ...
Risk Manager - Credit Risk Collections Strategy
Jan 12
Wilmington, DE, USA
TD Bank
... customers with a full range of retail, small business and commercial banking products and services ... In addition, TD Bank and its subsidiaries offer customized private banking and wealth management ...