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User Support Analyst Salary
in Phoenixville, Pennsylvania

$65,564 (USD)

Average Salary

$32/hr

Average Hourly

$2,105

Average Bonus

Salary Recap

The average pay for an User Support Analyst is $65,564 a year and $32 an hour in Phoenixville, Pennsylvania, United States. The average salary range for an User Support Analyst is between $47,490 and $80,573. On average, a Bachelor's Degree is the highest level of education for an User Support Analyst. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Phoenixville, Pennsylvania.

Average Salary Chart

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Job Summary

Description:
  • Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems.
  • Studies and resolves computer software and hardware problems of users.
  • Acts as a contact for users having problems using computer software, hardware, and operating systems.
  • Determines whether problem is caused by hardware, software, or system.
  • Answers questions, applying knowledge of computer software, hardware, systems, and procedures.
User Support Analyst Job Prevalence in Phoenixville, Pennsylvania, United States

Job family: Computer User Support Specialists

Job family population: 613,780

Estimated population of User Support Analyst jobs: 51,815

Rate of error: 0.7%

Salary Potential

Estimated salary in 2024:
$76,007
5 Year Change:
16 %

Education

Skills

About Phoenixville, Pennsylvania

Phoenixville Cost of Living Score:

Description: Phoenixville is a borough in Chester County, Pennsylvania, United States, 28 miles (45 km) northwest of Philadelphia, at the junction of French Creek with the Schuylkill River. It is located in the Philadelphia Metro Area. The population is 16,440 as of the 2010 Census....

User Support Analyst Job Listings for Phoenixville, Pennsylvania

Help Desk Analyst/Technical Support Analyst
May 30
Philadelphia, PA, USA
AllStar Staffing Group
Document end user information and problem(s) in their system * Access resources on the Internet to ... Provide both phone and email support * Communicate with non-IS and IS specialist providing a high ...
EUS Claim Support Analyst
May 14
Whitehouse Station, NJ, USA
Chubb
Facilitates production testing validation, user acceptance testing and training development for various applications and platforms. * Provides support to newly deployed and enhanced claim ...
Help Desk / Service Desk support analyst/specialist
May 20
West Point, PA, USA
Colorcon
Previous experience in IT supporting end user clients * Ability to build rapport with internal clients * Strong troubleshooting and critical thinking skills * Positive and professional demeanor
SAP BI Enterprise Process Analyst - User Support
Apr 11
North Wales, PA, USA
Alpha Consulting
SAP BI ENTERPRISE PROCESS ANALYST USER SUPPORT NORTH WALES, PA Required Skills: * Relevant academic background. * 6 10 years of experience in SAP BW. * Understanding of SAP HANA development. * Deep ...
Technical Support Analyst
May 3
Wyomissing, PA, USA
Meridian Medical Management
PBI empowers its user with an enterprise-ready, self- service solution that meets the demands of ... The Technical Support Analyst is responsible for independently and successfully troubleshooting and ...
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