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User Support Analyst Salary
in Philadelphia, Pennsylvania

$65,152 (USD)

Average Salary

$31/hr

Average Hourly

$2,091

Average Bonus

Salary Recap

The average pay for an User Support Analyst is $65,152 a year and $31 an hour in Philadelphia, Pennsylvania, United States. The average salary range for an User Support Analyst is between $47,192 and $80,067. On average, a Bachelor's Degree is the highest level of education for an User Support Analyst. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Philadelphia, Pennsylvania.

Average Salary Chart

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Job Summary

Description:
  • Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems.
  • Studies and resolves computer software and hardware problems of users.
  • Acts as a contact for users having problems using computer software, hardware, and operating systems.
  • Determines whether problem is caused by hardware, software, or system.
  • Answers questions, applying knowledge of computer software, hardware, systems, and procedures.
User Support Analyst Job Prevalence in Philadelphia, Pennsylvania, United States

Job family: Computer User Support Specialists

Job family population: 613,780

Estimated population of User Support Analyst jobs: 51,815

Rate of error: 0.7%

Salary Potential

Estimated salary in 2024:
$75,529
5 Year Change:
16 %

Average Salary Chart

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Education

Skills

About Philadelphia, Pennsylvania

Philadelphia Cost of Living Score:

Description: Philadelphia, known colloquially as Philly, is the largest city in the U.S. state and Commonwealth of Pennsylvania, and the sixth-most populous U.S. city, with a 2018 census-estimated population of 1,584,138. Since 1854, the city has been coterminous with Philadelphia County, the most populous county in Pennsylvania and the urban core of the eighth-largest U.S. metropolitan statistical area, with over 6 million residents as of 2017. Philadelphia is also the economic and cultural anchor of the greater Delaware Valley, located along the lower Delaware and Schuylkill Rivers, within the Northeast megalopolis. The Delaware...

User Support Analyst Job Listings for Philadelphia, Pennsylvania

Sr. IT End User Support Analyst
Jul 9
Trenton, NJ, USA
WIRB-Copernicus Group
The Sr. IT End User Support Analyst will primarily be responsible for on-going support of end users on a variety of IT hardware and software issues, and must have superior analytical and problem ...
Desktop Support/IT Support Analyst
Jul 10
Horsham, United States
Piper Companies
... end-user hardware Perform other duties as assigned MINIMUM REQUIREMENTS Bachelor s Degree or ... support KNOWLEDGESKILLESABILITIES Analytical skills Detail oriented Multi-tasking and ...
Systems Support Analyst
Jul 16
Princeton, NJ, USA
Analytic Search Group
Provide technical support and troubleshoot problems for both hardware and software issues reported ... Administer user access, servers, laptop and desktop computers, printers, routers, switches ...
Senior Support Analyst- BigData (Architect/Developer)
May 2
Gaithersburg, United States
Reliable Software Resources
Hi All Greetings, Job Title Senior Support Analyst-BigData (ArchitectDeveloper) Work Location ... Ex Infrastructure issue Performs research, analysis and fix issues to meet current and future user ...
Service Desk Analyst I - Mandarin Chinese
Jul 16
Newark, United States
Computer Aid, Inc.
A Service Desk Analyst is responsible for providing phone-based help desk support to our customers ... Duties and Responsibilities Provide General IT end-user support including Resetting passwords.

Salary Recap

The average pay for an User Support Analyst is $65,152 a year and $31 an hour in Philadelphia, Pennsylvania, United States. The average salary range for an User Support Analyst is between $47,192 and $80,067. On average, a Bachelor's Degree is the highest level of education for an User Support Analyst. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Philadelphia, Pennsylvania.

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Salaries By Location

User Support Analyst

Salaries By Location

User Support Analyst
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User Support Analyst Job Listings for Philadelphia, Pennsylvania

Sr. IT End User Support Analyst
Jul 9
Trenton, NJ, USA
WIRB-Copernicus Group
The Sr. IT End User Support Analyst will primarily be responsible for on-going support of end users on a variety of IT hardware and software issues, and must have superior analytical and problem ...
Desktop Support/IT Support Analyst
Jul 10
Horsham, United States
Piper Companies
... end-user hardware Perform other duties as assigned MINIMUM REQUIREMENTS Bachelor s Degree or ... support KNOWLEDGESKILLESABILITIES Analytical skills Detail oriented Multi-tasking and ...
Explore our most popular jobs
View our most popular salary searches and other resources