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Telemarketing Supervisor (Inbound) Salary
in New York-Manhattan, New York

$73,275 (USD)

Average Salary

$35/hr

Average Hourly

$3,847

Average Bonus

Salary Recap

The average pay for a Telemarketing Supervisor (Inbound) is $73,275 a year and $35 an hour in New York-Manhattan, New York, United States. The average salary range for a Telemarketing Supervisor (Inbound) is between $52,777 and $90,274. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in New York-Manhattan, New York.

Average Salary Chart

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Job Summary

Description:
  • Supervises and coordinates the workflow activities of Telemarketing Representatives who handle incoming phone calls from customers who wish to place an order or who have product or service questions or issues, with the objective of acquiring or retaining customer's business.
  • Confers with company officials to develop methods and procedures to improve customer satisfaction, increase sales, expand markets, and promote business.
  • Analyzes details of sales territories to assess their growth potential and to set quotas.
  • Plans and prepares work schedules, estimates time for completion of job assignments, and assigns employees to specific duties.
  • Evaluates and monitors calls and staff performance to ensure quality standards and that goals are met.
Telemarketing Supervisor (Inbound) Job Prevalence in New York-Manhattan, New York, United States

Job family: First-Line Supervisors of Non-Retail Sales Workers

Job family population: 251,830

Estimated population of Telemarketing Supervisor (Inbound) jobs: 9,489

Rate of error: 0.8%

Salary Potential

Estimated salary in 2024:
$84,946
5 Year Change:
16 %

Education

Education data not available for this job

Skills

Skills data not available for this job

Telemarketing Supervisor (Inbound) Job Listings for New York-Manhattan, New York

Collections Agent
Apr 27
Ramsey, NJ, USA
Radius Global Solutions LLC
Field inbound telephone calls from Consumers regarding delinquent accounts and negotiate repayment ... Previous collections, customer service, sales, or telemarketing experience required. * Regular ...
ERI Economic Research Institute compiles the best salary, cost-of-living, and executive compensation survey data available.

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