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Manager User Support Salary
in Arizona, United States

$102,497 (USD)

Average Salary

$49/hr

Average Hourly

$7,503

Average Bonus

Salary Recap

The average pay for a Manager User Support is $102,497 a year and $49 an hour in Arizona, United States. The average salary range for a Manager User Support is between $71,530 and $127,316. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Arizona, United States.

Average Salary Chart

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Job Summary

Description:
  • Manages, coordinates, and oversees activities of employees engaged in supporting the organization's IT user support operations.
  • Heads staff who train and support users by interpreting, analyzing, and solving computer issues.
  • Oversees help desk support, providing users with access to needed information, utilizing technology resources effectively, and ensuring that end user problems are resolved in a timely and effective manner.
  • Communicates with users to assess support needs, assists in identifying technology needs, and responds to customer service concerns.

Salary Potential

Estimated salary in 2024:
$118,822
5 Year Change:
16 %

Education

Education data not available for this job

Skills

Skills data not available for this job

Manager User Support Job Listings for Arizona, United States

Tier I and II Incident Management (Help Desk Support Services Specialist - Senior)
Jan 18
Sierra Vista, AZ, USA
NCI Inc.
Tier I support is user-facing Support Center support which will be conducted via enterprise capabilities portals, email, and/or telephone. * Provide for 24x7 support for incident management to the ...
Access, Contact and Information Management Support - Information Assurance Engineer Senior
Jan 18
Sierra Vista, AZ, USA
NCI Inc.
Maintain user records and revoke access upon expiration or in absence of business need. * Assist ... Support the Government in the Site Collection and content management mission on NETCOM G-3 managed ...
Customer Service - Software Support and Training
Jan 4
Phoenix, AZ, USA
SnapMD
Responsibilities Client Support: * Manage Help Desk tickets * Handle phone tier 2+ technical ... UAT (User Acceptance Testing) Documentation Management: * API/SDK content management * Help Center ...
19-0052: Deskside Support Technician
Jan 18
Tucson, AZ, USA
World Wide TechServices
... change management requests including installing new PC equipment, providing end-user desk side support and other related activities. • Perform Install/Move/Add or Change (IMAC) activities. • ...
Systems Support Assistant
Jan 15
Tucson, AZ, USA
AUDIOEYE, INC.
... enhances the user experience, making digital content more accessible and more usable for more ... Enter and manage support tickets, interpret problems, and provide technical support until ...
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