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IT Help Desk Supervisor Salary
in Connecticut, United States

$95,513 (USD)

Average Salary

$46/hr

Average Hourly

$3,868

Average Bonus

Salary Recap

The average pay for an IT Help Desk Supervisor is $95,513 a year and $46 an hour in Connecticut, United States. The average salary range for an IT Help Desk Supervisor is between $67,434 and $118,350. On average, a Bachelor's Degree is the highest level of education for an IT Help Desk Supervisor. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Connecticut, United States.

Average Salary Chart

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Job Summary

Description:
  • Supervises and coordinates activities of Help Desk Technicians or Representatives engaged in assisting computer users with hardware and software questions and problems, fielding telephone calls and e-mail messages from customers seeking guidance on technical problems, diagnosing nature of problems, and assisting customers through problem solving steps.
  • Identifies, troubleshoots, and resolves information systems problems to minimize down time of applications and personnel.

Salary Potential

Estimated salary in 2023:
$110,726
5 Year Change:
16 %

Education

Skills

IT Help Desk Supervisor Job Listings for Connecticut, United States

Help Desk Technician (Temp) - Tier I Support
Nov 13
Middletown, CT, USA
Community Health Center, Inc. (CHC)
The Help Desk Specialist Temp role oversees all 1st & 2nd level support needs of the agency ... Train and mentor IT Service Desk staff on best practice and technology management * Supervises the ...
IT Service Desk Manager - Help Desk
Sep 8
Shelton, CT, USA
Inline Plastics
Direct the implementation and operation of an IT Services Management (ITSM) software solution and ensure the help desk staff uses the solution to identify, document, track and resolve reported ...
Desktop Support Technician and Help Desk Assistant
Oct 31
Meriden, CT, USA
ASG Information Technologies
Job Description ASG Information Technologies has an immediate need for a Desktop Support Technician and Help Desk Assistant . Please note that this position requires US Citizenship. SUMMARY The ...
IT Help Desk
Sep 18
Hartford, CT, USA
Strategic Staffing Solutions (S3)
Experience: 1-2 years of previous Help Desk and Desktop Support experience required. Licensure: A ... services. It has more than 3,000 direct consultants in 49 out of 50 states in the U.S. and 15 ...
IT Support Specialist
Oct 31
Orange, us
PFP
Retrieve calls left on help desk voice mail in a timely manner. * Maintain call response in ... Provide supervisor with daily support resolution feedback and escalation requirements. * Provide ...
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