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Help Desk Technician Salary
in Longwood, Florida

$48,389 (USD)

Average Salary

$23/hr

Average Hourly

$1,360

Average Bonus

Last updated: May 22, 2019

Salary Recap

The average pay for a Help Desk Technician is $48,389 a year and $23 an hour in Longwood, Florida, United States. The average salary range for a Help Desk Technician is between $35,542 and $59,122. On average, a Bachelor's Degree is the highest level of education for a Help Desk Technician. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Longwood, Florida.

Average Salary Chart

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Job Summary

Description:
  • Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users.
  • Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.
  • Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps.
Help Desk Technician Job Prevalence in Longwood, Florida, United States

Job family: Computer User Support Specialists

Job family population: 613,780

Estimated population of Help Desk Technician jobs: 80,276

Rate of error: 0.7%

Salary Potential

Estimated salary in 2024:
$56,096
5 Year Change:
16 %

Education

Skills

About Longwood, Florida

Longwood Cost of Living Score:

Description: Longwood is a city in Seminole County, Florida, United States. The population was 13,657 at the 2010 census. It is part of the Orlando–Kissimmee–Sanford, Florida Metropolitan Statistical Area....

Help Desk Technician Job Listings for Longwood, Florida

IT Field Technician/Help Desk
Mar 26
Orlando, FL, USA
Crawford Thomas Recruiting
We have an EXCELLENT opportunity for an IT Field Technician covering both Orange and Seminole Counties. Ideal candidate will be a Junior Systems Admin looking for an outside, customer-facing role.
Helpdesk Technician
May 2
Lake Mary, FL, USA
Collabera
Collabera is looking for a Helpdesk Technician for a contract opportunity located in Lake Mary, FL. This individual will answering Tier I level questions over the phone, supporting different colleges ...
Help Desk Support L1
Mar 23
Lake Mary, FL, USA
Alorica
Chat with us to begin the process now: ( KEY JOB RESPONSIBILITIES The Helpdesk Agent's role is to ensure proper desktops, portables, peripherals (i.e., printers and projectors) and software operation ...
Desktop Support Technician
May 10
Orlando, FL, USA
BLUEWAVE
Records detailed information on Service Desk tickets. * Assigns unresolved issues to correct team for resolution. * Follows all escalation and notification procedures. * Maintains performance levels ...
Desktop Support
Apr 25
Orlando, FL, USA
Kelly Services
... Technician's role is to ensure proper computer operation so that end users can accomplish business tasks. This includes receiving, prioritizing, documenting, and actively resolving end user help ...
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