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Help Desk Specialist Salary
in New York-Manhattan, New York

$60,587 (USD)

Average Salary


Average Hourly


Average Bonus

Salary Recap

The average pay for a Help Desk Specialist is $60,587 a year and $29 an hour in New York-Manhattan, New York, United States. The average salary range for a Help Desk Specialist is between $44,502 and $74,026. On average, a Bachelor's Degree is the highest level of education for a Help Desk Specialist. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in New York-Manhattan, New York.

Average Salary Chart

Scroll for Salary Potential, Education and Skills

Job Summary

  • Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users.
  • Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.
  • Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps.
Help Desk Specialist Job Prevalence in New York-Manhattan, New York, United States

Job family: Computer User Support Specialists

Job family population: 613,780

Estimated population of Help Desk Specialist jobs: 80,276

Rate of error: 0.7%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %



About New York-Manhattan, New York

New York-Manhattan Cost of Living Score:

Help Desk Specialist Job Listings for New York-Manhattan, New York

Help Desk Services Specialist (REF#SJ048
May 14
New York, NY, USA
New York State Civil Service
Help Desk Services Specialist (REF#SJ048 *Occupational Category:* I.T. Engineering, Sciences *Salary Grade:* NS *Bargaining Unit:* None listed *Salary Range:* From $47041 to $56500 Annually
Help Desk Specialist
May 13
ASC Technologies AG
As a Help Desk Specialist you will have the opportunity to work together with a talented and globally distributed team of professonals building, launching, and supporting some of the largest VoIP and ...
Windows Help Desk Specialist
Apr 15
Greenwich, USA
Interactive Brokers
Windows Help Desk Specialist
Help Desk Specialist
Mar 10
Woodbridge Township, United States
The Denzel Group
The Denzel Group has been chosen to work with a strong growing company on a Help Desk Specialist. The company has an excellent work environment and extremely strong benefits. This individual will ...
Help Desk Specialist
Apr 17
Dover, NJ, USA
TeleSearch Staffing Solutions
ESSENTIAL DUTIES AND RESPONSIBILITIES • Field incoming help requests from end users via phone, email, mail and other media forms in a courteous manner. • Support products by answering application ...
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