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Customer Technical Services Manager Salary
in Alabama, United States

$41,199 (USD)

Average Salary


Average Hourly


Average Bonus

Last updated: March 26, 2019

Salary Recap

The average pay for a Customer Technical Services Manager is $41,199 a year and $20 an hour in Alabama, United States. The average salary range for a Customer Technical Services Manager is between $30,596 and $50,043. On average, a Bachelor's Degree is the highest level of education for a Customer Technical Services Manager. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Alabama, United States.

Average Salary Chart

Scroll for Salary Potential, Education and Skills

Job Summary

  • Directs and coordinates activities of department in manufacturing establishment concerned with providing customers technical services in conjunction with marketing activities: coordinates technical liaison services between management, production department, sales department, and customers with newly developed techniques or practices in processing company products, and to inform customers of new types, specifications, and end-uses of products.
  • Confers with production department managers to assist in specific classification of products from quality assurance position, report on new product or process technology of competitors, and to discuss new specifications required by customers.
  • Directs investigation of customer complaints regarding quality, tolerances, specifications, and delivered condition of products.
  • Records, analyzes, and informs concerned personnel of production quality assurance, and sales departments of status and disposition of customer complaints and claims.
  • Negotiates settlement of claims, for which company is responsible, within limits prescribed by management.
  • May survey potential markets for increasing sales.
Customer Technical Services Manager Job Prevalence in Alabama, United States

Job family: First-Line Supervisors of Office and Administrative Support Workers

Job family population: 1,458,380

Estimated population of Customer Technical Services Manager jobs: 43,810

Rate of error: 0.3%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %



Customer Technical Services Manager Job Listings for Alabama, United States

Customer Care Coordinator
Mar 5
Daphne, AL, USA
Flexicrew Technical Services (FTS)
Escalates priority/complex service requests and/or customer issues to the Warranty Manager at the ... Reports To : Warranty Manager Business / Technical Knowledge · Ability to skillfully use a ...
Project Manager - Commercial Construction
Feb 26
Mobile, AL, USA
Flexicrew Technical Services (FTS)
Maintain constant focus on meeting/exceeding customer needs and expectations in all aspects of ... Company Description Flexicrew Technical Services (FTS) is a leading provider of professional and ...
MRO Technical Services Engineer - Mechanical Engineer
Mar 15
Decatur, AL, USA
... the customer and SDI environments. This role will directly report to the MRO Technical Services Manager. Responsibilities: * Act as sole technical liaison for plant operations, maintenance and ...
HVAC Service Manager - Panama City FL
Mar 5
Dothan, AL, USA
Style Crest, Inc.
Oversees the installation and services activities to ensure 100% customer satisfaction. Responsible ... Provides ongoing technical training to ensure we maintain the level of knowledge and skills to do ...
Technical Service Representative - 4141128
Feb 28
Huntsville, AL, USA
Automation Personnel Services
Must be proficient in the areas of Technical Support and Customer Service. ? Organized, focused and detailed-oriented individual with the ability to multi-task and manage time well. ? Ability to ...
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