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Customer Center Representative (Complex Calls) Salary
in Montana, United States

$39,861 (USD)

Average Salary

$19/hr

Average Hourly

$853

Average Bonus

Last updated: March 24, 2019

Salary Recap

The average pay for a Customer Center Representative (Complex Calls) is $39,861 a year and $19 an hour in Montana, United States. The average salary range for a Customer Center Representative (Complex Calls) is between $29,562 and $48,419. On average, a Bachelor's Degree is the highest level of education for a Customer Center Representative (Complex Calls). This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Montana, United States.

Average Salary Chart

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Job Summary

Description:
  • Answers inbound and places outbound calls in a call center with the goal of increasing business, customer satisfaction, and customer retention.
  • Takes care of complex customer inquiries and problems, having experience and advanced knowledge, which is what distinguishes this position from lower-level Call Center Representatives.
  • Requires higher degree of skill and ability to explain most complex matters to ensure customer satisfaction and retention, and to sell products and services, and may require considerable adaptation in response to the particular customer in order to achieve success.
Customer Center Representative (Complex Calls) Job Prevalence in Montana, United States

Job family: Customer Service Representatives

Job family population: 2,767,790

Estimated population of Customer Center Representative (Complex Calls) jobs: 19,125

Rate of error: 0.5%

Salary Potential

Estimated salary in 2024:
$46,210
5 Year Change:
16 %

Education

Skills

Customer Center Representative (Complex Calls) Job Listings for Montana, United States

Medical Customer Service Representative
Mar 7
Missoula, MT, USA
LC Staffing
The Medical Customer Service Representatives will be acting as a liaison between clients and caregivers, managing inbound and outbound calls, and handling different topics of conversation. This ...
Customer Service Representative
Mar 20
TTEC Services Corporation
Accept calls from customers * Effectively resolve issues or concerns * Gather information from the customer to make appropriate recommendations for new products and services * Deliver amazing ...
Inbound Customer Service Representative - Kalispell
Jan 22
Kalispell, Montana, USA
TTEC
Inbound Customer Service Representative Active Listener. Problem Solver. Caring Nature. It's what ... Accept calls from customers * Effectively resolve issues or concerns * Gather information from the ...
Inbound Sales Representative
Jan 30
Missoula, MT, USA
NexRep
Join NexRep, the highest quality work-from-home contact center based in the U.S. We are looking for ... The Quality of the service we provide to our customers is of the highest tier in Telesales. Our ...
Outside Sales Representative
Mar 20
Billings, MT, USA
Freedom Warranty
... profit center. We are the fastest-growing provider of Vehicle Service Contracts (commonly called ... customer service and vehicle protection plans. Top representatives can earn well over $100,000.00 ...
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