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Analyst Voice of Customer and Business Insights Salary
in Utah, United States

$73,734 (USD)

Average Salary

$35/hr

Average Hourly

$2,455

Average Bonus

Last updated: February 18, 2019

Salary Recap

The average pay for an Analyst Voice of Customer and Business Insights is $73,734 a year and $35 an hour in Utah, United States. The average salary range for an Analyst Voice of Customer and Business Insights is between $52,132 and $91,363. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Utah, United States.

Average Salary Chart

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Job Summary

Description:
  • Develops Voice of Customer (VOC) insights drawn from across research sources and organizational boundaries, working with the Product Management Team.
  • Identifies and analyzes customers’ key points, consumer trends, and opportunities that may impact strategic planning and marketing efforts.
  • Supports the overall VOC and reporting framework, acting as the key point of contact on customer surveys and feedback tools with in-depth knowledge of how these systems work.
  • Acquires and collects customers' expectations, wants, and needs from various direct and indirect sources, including from social media posts, emails, mining calls, customer research surveys, focus groups, individual interviews, and client feedback.
  • Explores and recommends other data that should be gathered to support the VOC initiatives.
Analyst Voice of Customer and Business Insights Job Prevalence in Utah, United States

Job family: Operations Research Analysts

Job family population: 106,050

Estimated population of Analyst Voice of Customer and Business Insights jobs: 92,273

Rate of error: 2.2%

Salary Potential

Estimated salary in 2024:
$85,478
5 Year Change:
16 %

Education

Education data not available for this job

Skills

Skills data not available for this job

Analyst Voice of Customer and Business Insights Job Listings for Utah, United States

Customer Experience Specialist
Feb 13
Salt Lake, UT, USA
eBay
... experience analysis and deep dives to provide actionable insights and recommendations to the ... Communicate regularly with key business stakeholders representing the voice of the customer and ...
Customer Service Representative - No Weekends Ever!
Feb 4
Murray, UT, USA
PrincePerelson & Associates
Because PrincePerelson is headquartered in Utah, we know the unique culture and business needs of ... We are proud to appear on Staffing Industry Analysts list of Largest Diversity Staffing Firms in ...
Customer Service Representative - No Weekends + Flexible Schedules!
Jan 28
Murray, UT, USA
PrincePerelson & Associates
Because PrincePerelson is headquartered in Utah, we know the unique culture and business needs of ... We are proud to appear on Staffing Industry Analysts list of Largest Diversity Staffing Firms in ...
Customer Support Analyst
Jan 25
Salt Lake City, UT, USA
ChartLogic, Division of Medsphere Systems Corporation
The ChartLogic Division of Medsphere Systems Corporation has an immediate opening for several Customer Support Analyst for our expanding organization. The Customer Support Analyst provides phone and ...
Senior Business Analyst
Jan 9
Ogden, UT, USA
RG
This role will be critical in supporting our customer's overarching mission of supporting the war ... We take pride in tackling complex management challenges with fresh and innovative insights and in ...
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Analyst Voice of Customer and Business Insights

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