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Analyst Call Center Traffic & Scheduling Salary
in Connecticut, United States

$55,572 (USD)

Average Salary

$27/hr

Average Hourly

$1,167

Average Bonus

Salary Recap

The average pay for an Analyst Call Center Traffic & Scheduling is $55,572 a year and $27 an hour in Connecticut, United States. The average salary range for an Analyst Call Center Traffic & Scheduling is between $40,874 and $67,841. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Connecticut, United States.

Average Salary Chart

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Job Summary

Description:
  • Monitors and analyzes various real-time production performance measurements in call centers.
  • Provides immediate feedback to department supervision and management concerning traffic variances.
  • Determines daily staffing requirements, analyzes call volume trends, and forecasts future requirements to efficiently and profitably staff the call centers.

Salary Potential

Estimated salary in 2023:
$64,423
5 Year Change:
16 %

Education

Education data not available for this job

Skills

Skills data not available for this job

Analyst Call Center Traffic & Scheduling Job Listings for Connecticut, United States

Call Center Representative - Healthcare
Oct 16
Windsor, CT, USA
Meridian Medical Management
Minimum of 6 months experience in a call center environment. * Minimum of 6 months of customer ... Experience analyzing medical insurance data. * Working knowledge of medical billing process ...
Immediate Hiring Customer Service Representative - Not Call Center
Oct 4
Middletown, CT, USA
CT Business Consulting, Inc
Recommends potential products or services to management by collecting customer information and analyzing customer needs. * Contributes to team effort by accomplishing related results as needed. Work ...
Immediate Hiring Customer Service Representative - Not Call Center
Sep 21
Hartford, CT, USA
CT Business Consulting, Inc
Recommends potential products or services to management by collecting customer information and analyzing customer needs. * Contributes to team effort by accomplishing related results as needed. Work ...
Call Center Team Lead
Sep 13
Hartford, CT, USA
Vixxo
Analyze key metrics, daily & weekly reports, and performance indicators to identify areas of focus and/or necessary improvements. Determine appropriate actions, communications and take steps ...
Immediate Hiring Customer Service Representative - Not Call Center
Aug 27
West Hartford, CT, USA
CT Business Consulting, Inc
Recommends potential products or services to management by collecting customer information and analyzing customer needs. * Contributes to team effort by accomplishing related results as needed. Work ...
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