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Analyst Call Center Traffic & Scheduling Salary
in Connecticut, United States

$56,294 (USD)

Average Salary

$27/hr

Average Hourly

$1,182

Average Bonus

Salary Recap

The average pay for an Analyst Call Center Traffic & Scheduling is $56,294 a year and $27 an hour in Connecticut, United States. The average salary range for an Analyst Call Center Traffic & Scheduling is between $41,405 and $68,722. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Connecticut, United States.

Average Salary Chart

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Job Summary

Description:
  • Monitors and analyzes various real-time production performance measurements in call centers.
  • Provides immediate feedback to department supervision and management concerning traffic variances.
  • Determines daily staffing requirements, analyzes call volume trends, and forecasts future requirements to efficiently and profitably staff the call centers.

Salary Potential

Estimated salary in 2024:
$65,260
5 Year Change:
16 %

Education

Education data not available for this job

Skills

Skills data not available for this job

Analyst Call Center Traffic & Scheduling Job Listings for Connecticut, United States

Call Center Manager
Jan 9
Hartford, CT, USA
Safeguard Security & Surveillance, Inc.
... financial analysis (cost-effectiveness, cost-benefit etc.) Proficient in MS Office and call center equipment/software programs Outstanding communication and interpersonal skills Excellent ...
Customer Service Call Center ( Saturday & Sunday 12 Hour shift)
Jan 7
Niantic, CT, USA
Pyramid Consulting
Saturday & Sunday 12 Hour shift and two 8 hour shift M-F Employee (Service Analyst) Related ... Preferred Qualifications · Experience in a call center environment and moderate to advanced ...
call center manager
Dec 19
Middletown, CT, USA
Safeguard Security & Surveillance, Inc.
... financial analysis (cost-effectiveness, cost-benefit etc.) Proficient in MS Office and call center equipment/software programs Outstanding communication and interpersonal skills Excellent ...
Bilingual Call Center Representative
Jan 15
Bristol, CT, USA
Faneuil.com
Call Center hours of operations are Monday through Friday 8:00AM to 4:00PM with seasonal hours ... Ability to analyze information and evaluate results * Ability to effectively deal with complex ...
Service Analyst
Dec 11
Niantic, CT, USA
Telaid Industries, Inc.
... Analyst who is looking for an opportunity to join a technical customer service team for a growing ... a call center environment, maintain CRM and technical databases , then Telaid has a great ...
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