Term: Critical Incident
Definition:A method of performance documentation in which the rater keeps a written record of on-the-job incidents and or behaviors, which may be examples of effective or ineffective behavior. The record is subsequently used as a source document to rate the employee. The purpose being to avoid subjective judgments, which feature in most ranking and rating methods.
To find keyword content within a course, select the course link below.
Course | Page Number |
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77 - Pay-for-Performance | 13 |
ERI Economic Research Institute is recognized by SHRM to offer Professional Development Credits (PDCs) for the SHRM-CP® or SHRM-SCP®