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Voice of Customer and Business Insights Analyst Salary
in Arkansas, United States

$69,753 (USD)

Average Salary


Average Hourly


Average Bonus

Salary Recap

The average pay for a Voice of Customer and Business Insights Analyst is $69,753 a year and $34 an hour in Arkansas, United States. The average salary range for a Voice of Customer and Business Insights Analyst is between $49,318 and $86,431. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Arkansas, United States.

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Job Summary

  • Develops Voice of Customer (VOC) insights drawn from across research sources and organizational boundaries, working with the Product Management Team.
  • Identifies and analyzes customers’ key points, consumer trends, and opportunities that may impact strategic planning and marketing efforts.
  • Supports the overall VOC and reporting framework, acting as the key point of contact on customer surveys and feedback tools with in-depth knowledge of how these systems work.
  • Acquires and collects customers' expectations, wants, and needs from various direct and indirect sources, including from social media posts, emails, mining calls, customer research surveys, focus groups, individual interviews, and client feedback.
  • Explores and recommends other data that should be gathered to support the VOC initiatives.

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %


Education data not available for this job


Skills data not available for this job

Voice of Customer and Business Insights Analyst Job Listings for Arkansas, United States

Senior Manager, Customer Business Development
Dec 27
Rogers, AR, USA
StarKist Co.
... of the joint business planning with customers to drive volume, profit and share growth ... category management insights and analytics positively impacting distribution, shelving ...
Business Development Manager - 32113
Jan 15
Fayetteville, AR, USA
Black Hills Energy
... analysis and market/customer insights in support of executing the state/jurisdiction strategic ... Support strategic account specialists with the development of business cases, proposals and ...
Customer Service Representative - Crain KIA of Bentonville
Jan 15
Bentonville, AR, USA
Crain Hyundai of Bentonville
... business environment APPLY TO THIS AD TO SUBMIT YOUR RESUME INTERVIEWS WILL BE SCHEDULE VIA EMAIL ONLY! NO PHONE CALLS PLEASE! Interviews will be held at: Crain KIA of Bentonville 2901 SE Moberly LN ...
Business Continuity Analyst or Officer
Dec 31
Conway, USA
Job Juncture, Inc.
Evaluates the corporate continuity consequences of proposed technological or organizational changes ... Business Continuity Analyst or Officer Business Continuity Analyst or Officer Responsible for ...
Customer Service Technical Analyst
Jan 9
Euronet Worldwide, Inc.
Euronet facilitates the movement of payments around the world and serves as a critical link between ... Bachelor's degree in Computer Science, Business, Accounting, or a related academic field OR three ...