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User Support Manager Salary
in Maine, United States

$100,493 (USD)

Average Salary

$48/hr

Average Hourly

$7,356

Average Bonus

Salary Recap

The average pay for an User Support Manager is $100,493 a year and $48 an hour in Maine, United States. The average salary range for an User Support Manager is between $70,132 and $124,827. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Maine, United States.

Average Salary Chart

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Job Summary

Description:
  • Manages, coordinates, and oversees activities of employees engaged in supporting the organization's IT user support operations.
  • Heads staff who train and support users by interpreting, analyzing, and solving computer issues.
  • Oversees help desk support, providing users with access to needed information, utilizing technology resources effectively, and ensuring that end user problems are resolved in a timely and effective manner.
  • Communicates with users to assess support needs, assists in identifying technology needs, and responds to customer service concerns.

Salary Potential

Estimated salary in 2023:
$116,499
5 Year Change:
16 %

Education

Education data not available for this job

Skills

Skills data not available for this job

User Support Manager Job Listings for Maine, United States

Tech Company Support Manager
Nov 16
Saco, ME, USA
Cirrus Systems, Inc.
Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Job Duties: * Manage a team to optimize results for the organization and our customers
Technical Support Representative
Nov 7
Saco, ME, USA
Cirrus Systems, Inc.
Support will be provided by clearly communicating technical solutions in a user-friendly ... Use appropriate judgement to escalate calls to higher level (Tech II or Tech Manager) where ...
HelpDesk Support Specialist Level 1 - 18-02948
Dec 5
Augusta, ME, USA
Global Technical Talent
... user training programs and documenting all processes and procedures. The Specialists are ... Manage the retirement and disposal of obsolete or broken computer equipment. * Coordinate the ...
Project Manager III - 18-02844
Nov 29
Augusta, ME, USA
Global Technical Talent
Responsible for End User training; communications, and all other change management activities ... Experience providing effective Change Management support for large-scale business process ...
TECH SUPPORT SPECIALIST - Kittery
Dec 11
Kittery, Maine, USA
OnBrand24
Utilize systems and technology to complete account management tasks * Analyze and troubleshoot ... User account administration, including setting up Active Directory accounts, user mailboxes ...
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