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User Support Manager Salary
in Connecticut, United States

$118,234 (USD)

Average Salary


Average Hourly


Average Bonus

Salary Recap

The average pay for an User Support Manager is $118,234 a year and $57 an hour in Connecticut, United States. The average salary range for an User Support Manager is between $82,513 and $146,864. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Connecticut, United States.

Average Salary Chart

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Job Summary

  • Manages, coordinates, and oversees activities of employees engaged in supporting the organization's IT user support operations.
  • Heads staff who train and support users by interpreting, analyzing, and solving computer issues.
  • Oversees help desk support, providing users with access to needed information, utilizing technology resources effectively, and ensuring that end user problems are resolved in a timely and effective manner.
  • Communicates with users to assess support needs, assists in identifying technology needs, and responds to customer service concerns.

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %


Education data not available for this job


Skills data not available for this job

User Support Manager Job Listings for Connecticut, United States

Senior Product Support Specialist
Oct 22
Shelton, CT, USA
Organized with strong time management skills; ability to manage multiple tasks simultaneously ... A user-friendly interface and interactive, easy to use features help advisors differentiate their ...
Assistant Product Manager - Loyalty
Dec 2
Rocky Hill, United States
Clarus Commerce
... supporting the sales team as they pitch our capabilities. You will work with the Clarus client ... Conduct user research and analyze data to develop an understanding of our users and the competitive ...
Help Desk Support Technician
Jan 7
Hartford, CT, USA
Strategic Staffing Solutions (S3)
Opens the user call and coordinates the activities of that call including establishing escalation ... Dispatches troubles to the appropriate group, staff member and or Manager to be assigned ...
Windows Automation and Application Packaging Engineer and End User Pro
Jan 11
Greenwich, CT, USA
Defense Group
Windows Automation and Application Packaging Engineer and End User Production Support * This ... Design, develop, coordinate and manage application packaging projects. * Develop enterprise OS ...
Sales Support Representative / Flo-Tech
Jan 9
New Haven, CT, USA
Flex Technology Group
... user training of hardware and post-sales support. Perform security surveys to determine ... management, electronic records management, or workflow software systems preferred. • Clear ...