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User Support Manager Salary
in Connecticut, United States

$116,277 (USD)

Average Salary

$56/hr

Average Hourly

$8,511

Average Bonus

Salary Recap

The average pay for an User Support Manager is $116,277 a year and $56 an hour in Connecticut, United States. The average salary range for an User Support Manager is between $81,148 and $144,434. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Connecticut, United States.

Average Salary Chart

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Job Summary

Description:
  • Manages, coordinates, and oversees activities of employees engaged in supporting the organization's IT user support operations.
  • Heads staff who train and support users by interpreting, analyzing, and solving computer issues.
  • Oversees help desk support, providing users with access to needed information, utilizing technology resources effectively, and ensuring that end user problems are resolved in a timely and effective manner.
  • Communicates with users to assess support needs, assists in identifying technology needs, and responds to customer service concerns.

Salary Potential

Estimated salary in 2023:
$134,797
5 Year Change:
16 %

Education

Education data not available for this job

Skills

Skills data not available for this job

User Support Manager Job Listings for Connecticut, United States

Junior Network Administrator/User Support Technician
Nov 2
Stamford, us
King School
Manage, troubleshoot, and document help tickets in a courteous manner, providing hardware and software support to all users. * Range of user support includes Macintosh and Windows operating systems ...
Technical Product Manager
Oct 9
Ellington, CT, USA
Hardware, Software, and Support Company
... quality support to customers * Recruit, coach and champion a passionate team of highly skilled ... Experience with UI design and Development, HTML5, CSS, AJAX, Java Certification
Product Support Specialist
Oct 22
Shelton, CT, USA
RightCapital
Work closely with our account aggregation provider by managing tickets thru resolution * Engage ... A user-friendly interface and interactive, easy to use features help advisors differentiate their ...
IT- Support Technician
Oct 23
Hartford, CT, USA
McCalla Raymer Leibert Pierce, LLC
Manage documentation of hardware inventories and licenses. * Participate in the on-call rotation, providing Tier 1 end-user support and triaging in the event of a major issue. SUPERVISORY ...
Senior Voice Connectivity Product Development Manager - Spectrum Enterprise
Oct 12
Stamford, United States
Spectrum
... UX, Customer Care, Sales, Sales Support and vendors to guide a smooth development process for ... Manage priorities and scope for release planning * Carry out other duties as needed Required keys ...
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