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User Support Analyst Salary
in New York-Manhattan, New York

$73,503 (USD)

Average Salary


Average Hourly


Average Bonus

Salary Recap

The average pay for an User Support Analyst is $73,503 a year and $35 an hour in New York-Manhattan, New York, United States. The average salary range for an User Support Analyst is between $53,240 and $90,329. On average, a Bachelor's Degree is the highest level of education for an User Support Analyst. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in New York-Manhattan, New York.

Average Salary Chart

Scroll for Salary Potential, Education and Skills

Job Summary

  • Analyzes problems and provides technical assistance, support, and advice to end users for hardware, software, and systems.
  • Studies and resolves computer software and hardware problems of users.
  • Acts as a contact for users having problems using computer software, hardware, and operating systems.
  • Determines whether problem is caused by hardware, software, or system.
  • Answers questions, applying knowledge of computer software, hardware, systems, and procedures.
User Support Analyst Job Prevalence in New York-Manhattan, New York, United States

Job family: Computer User Support Specialists

Job family population: 613,780

Estimated population of User Support Analyst jobs: 51,815

Rate of error: 0.7%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %



About New York-Manhattan, New York

New York-Manhattan Cost of Living Score:

User Support Analyst Job Listings for New York-Manhattan, New York

Epic Support Analyst
May 28
New York, NY, USA
(ISS) Information Systems Staffing
EPIC SUPPORT ANALYST SUMMARY: Seeking an Epic Support Analyst with experience, credentials and/or ... Responds to incidents/tickets to resolve work flow issues, application errors, user access ...
Software Support Analyst
Jun 18
Danbury, CT, USA
Sigmund Software
The ideal Software Support Analyst candidate will have a strong background in application support ... user trust and confidence * Microsoft Office (Outlook, MS Word, Excel) Desired Skills * Active ...
Production Support Analyst-Trade
Apr 2
New York, United States
HCL America Inc.
Job Title Production Support Analyst- Trade Location Manhattan, NY Hiring Mode Fulltime Job ... user confirmation Incident Closure. bull Incident Closure reopen if still the issue persists.
EUS Claim Support Analyst
May 14
Whitehouse Station, NJ, USA
Facilitates production testing validation, user acceptance testing and training development for various applications and platforms. * Provides support to newly deployed and enhanced claim ...
Systems Support Analyst
May 2
Edison, NJ, USA
Analytic Search Group
Provide technical support and troubleshoot problems for both hardware and software issues reported ... Administer user access, servers, laptop and desktop computers, printers, routers, switches ...
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