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Telephone Customer Service Representative Salary
in Alexandria, Virginia

$42,707 (USD)

Average Salary

$21/hr

Average Hourly

$777

Average Bonus

Last updated: December 06, 2019

The average pay for a Telephone Customer Service Representative is $42,707 a year and $21 an hour in Alexandria, Virginia, United States. The average salary range for a Telephone Customer Service Representative is between $32,107 and $51,485. On average, a High School Degree is the highest level of education for a Telephone Customer Service Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Alexandria, Virginia.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

Average Salary Chart

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Description:
  • Interacts with customers; gives information in response to inquires about accounts, products, and services.
  • Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail.
  • Answers customers' questions regarding product or service and operation or maintenance.
  • Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
  • Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how.
  • For Financial Representative, see Customer Service Representative Financial.
Telephone Customer Service Representative Job Prevalence in Alexandria, Virginia, United States

Job family: Customer Service Representatives

Job family population: 2,871,400

Estimated population of Telephone Customer Service Representative jobs: 28,915

Rate of error: 0.5%

Estimated salary in 2024:
$49,509
5 Year Change:
16 %
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About Alexandria, Virginia

Alexandria Cost of Living Score:

Description: Alexandria is an independent city in the Commonwealth of Virginia in the United States. As of the 2010 census, the population was 139,966, and in 2018, the population was estimated to be 160,530. Located along the western bank of the Potomac River, Alexandria is approximately 7 miles (11 km) south of downtown Washington, D.C. Like the rest of Northern Virginia, as well as Central Maryland, modern Alexandria has been influenced by its proximity to the U.S. capital. It is largely populated by professionals working in the federal civil service, in the U.S. military, or for one of the many private companies which contract...

Telephone Customer Service Representative Job Listings for Alexandria, Virginia

Customer Service Representative
Nov 8
Herndon, VA, USA
ROCS
Customer Service Representative Why you want to work here: This Nonprofit Organization is in the ... Answer all incoming telephone calls and email inquiries. * Provide 1st tier technical ...
Non-Profit Customer Service Representative (Degree Required)
Oct 4
Arlington, VA, USA
ROCS
The Customer Service Representative will take incoming calls with parents from all over the United ... Job Responsibilities: • Answer all incoming telephone calls and email inquiries • Answer ...
**APPLY NOW** - Customer Service Representative
Dec 5
Alexandria, VA, USA
GMG
We have just opened a Customer Service and Sales Representative position in the local area. We are one of the largest and fastest growing Marketing Firms in the area and we are looking to expand even ...
Customer Service Representative
Sep 17
Arlington, VA, USA
American Retirement Association
The Customer Service Representative is responsible for ensuring that the needs of the Association ... focus in person, via telephone and in all correspondence; * Proven time management skills ...
Millennial Customer Service Representative- Growth Opportunity!
Dec 4
Alexandria, VA, USA
Blue Millennial
Blue Millennial is seeking Entry Level and Experienced Customer Service Representatives immediately. We are going through an expansion and are currently conducting interviews for our Full Time and ...

The average pay for a Telephone Customer Service Representative is $42,707 a year and $21 an hour in Alexandria, Virginia, United States. The average salary range for a Telephone Customer Service Representative is between $32,107 and $51,485. On average, a High School Degree is the highest level of education for a Telephone Customer Service Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Alexandria, Virginia.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Salaries By Location

Telephone Customer Service Representative
Telephone Customer Service Representative
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Similar Job Titles

Telephone Customer Service Representative
Telephone Customer Service Representative
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Customer Service Representative
Nov 8
Herndon, VA, USA
ROCS
Customer Service Representative Why you want to work here: This Nonprofit Organization is in the ... Answer all incoming telephone calls and email inquiries. * Provide 1st tier technical ...
Non-Profit Customer Service Representative (Degree Required)
Oct 4
Arlington, VA, USA
ROCS
The Customer Service Representative will take incoming calls with parents from all over the United ... Job Responsibilities: • Answer all incoming telephone calls and email inquiries • Answer ...
Explore our most popular jobs
View our most popular salary searches and other resources