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Telephone Customer Service Representative Salary
in District of Columbia, United States

$43,659 (USD)

Average Salary

$21/hr

Average Hourly

$795

Average Bonus

Last updated: December 09, 2019

The average pay for a Telephone Customer Service Representative is $43,659 a year and $21 an hour in District of Columbia, United States. The average salary range for a Telephone Customer Service Representative is between $32,823 and $52,632. On average, a High School Degree is the highest level of education for a Telephone Customer Service Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in District of Columbia, United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Description:
  • Interacts with customers; gives information in response to inquires about accounts, products, and services.
  • Takes care of and settles customer complaints, special orders, or returns in-store or via phone or mail.
  • Answers customers' questions regarding product or service and operation or maintenance.
  • Receives and processes orders, provides information concerning pricing, changes in service, discontinuance, and shipping.
  • Nature of products and services is at a level of complexity that usually involves up to two years of directly related study, training, and/or experience to acquire job know-how.
  • For Financial Representative, see Customer Service Representative Financial.
Telephone Customer Service Representative Job Prevalence in District of Columbia, United States

Job family: Customer Service Representatives

Job family population: 2,871,400

Estimated population of Telephone Customer Service Representative jobs: 28,915

Rate of error: 0.5%

Estimated salary in 2024:
$50,613
5 Year Change:
16 %
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About District of Columbia, United States

District of Columbia Cost of Living Score:

Description: Washington, D.C., () formally the District of Columbia and commonly referred to as Washington; D.C.; or the district, is the capital of the United States. Founded after the American Revolution as the seat of government of the newly independent country, Washington was named after George Washington, the first president of the United States and a Founding Father. As the seat of the United States federal government and several international organizations, Washington is an important world political capital. The city, located on the Potomac River bordering Maryland and Virginia, is one of the most visited cities in the...

Telephone Customer Service Representative Job Listings for District of Columbia, United States

Customer Service Representative
Nov 1
Washington D.C., United States
NRI Staffing
CUSTOMER SERVICE REPRESENTATIVES NEEDED! THESE ARE CONTRACT POSITIONS Organization located in ... Respond to inbound telephone request Enter case information from original source documentation Make ...
Customer Service Representative! NEW OFFICE!
Dec 5
Washington, DC, USA
GO
Customer Service Representative! NEW OFFICE!​ Job Responsibilities: · Communicate with clients and resolve issues as needed · Work with customers at in-person marketing events · Offer price ...
Customer Service Representative - Immediate Hire
Dec 2
Washington, DC, USA
Prominent Executives Inc.
Customer Service Representatives are the cornerstone of our business and act as the primary point of contact with existing and potential clients. As a Customer Service Representative , you will be ...
Customer Service Representative - Management
Dec 5
Washington, DC, USA
Blue Millennial
Blue Millennial is seeking Entry Level and Experienced Customer Service Representatives immediately. We are going through an expansion and are currently conducting interviews for our Full Time and ...
Customer Service Representative | No Outbound Calls
Dec 4
Washington, DC, USA
FT Inc DMV
Responsibilities as our Customer Service Consultants: * Handle customer inquiries and complaints ... Yearly R&R trips for qualifying reps FTI Inc is a LEADER in the Northern Virginia area for ...

The average pay for a Telephone Customer Service Representative is $43,659 a year and $21 an hour in District of Columbia, United States. The average salary range for a Telephone Customer Service Representative is between $32,823 and $52,632. On average, a High School Degree is the highest level of education for a Telephone Customer Service Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in District of Columbia, United States.

ERI’s compensation data are based on salary surveys conducted and researched by ERI. Cost of labor data in the Assessor Series are based on actual housing sales data from commercially available sources, plus rental rates, gasoline prices, consumables, medical care premium costs, property taxes, effective income tax rates, etc.

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Salaries By Location

Telephone Customer Service Representative
Telephone Customer Service Representative
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Similar Job Titles

Telephone Customer Service Representative
Telephone Customer Service Representative
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Customer Service Representative
Nov 1
Washington D.C., United States
NRI Staffing
CUSTOMER SERVICE REPRESENTATIVES NEEDED! THESE ARE CONTRACT POSITIONS Organization located in ... Respond to inbound telephone request Enter case information from original source documentation Make ...
Customer Service Representative! NEW OFFICE!
Dec 5
Washington, DC, USA
GO
Customer Service Representative! NEW OFFICE!​ Job Responsibilities: · Communicate with clients and resolve issues as needed · Work with customers at in-person marketing events · Offer price ...
Explore our most popular jobs
View our most popular salary searches and other resources