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Supervisor Customer Complaint Services Salary
in New York-Manhattan, New York

$70,199 (USD)

Average Salary

$34/hr

Average Hourly

$2,134

Average Bonus

Salary Recap

The average pay for a Supervisor Customer Complaint Services is $70,199 a year and $34 an hour in New York-Manhattan, New York, United States. The average salary range for a Supervisor Customer Complaint Services is between $50,918 and $86,269. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in New York-Manhattan, New York.

Average Salary Chart

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Job Summary

Description:
  • Supervises and coordinates activities of workers engaged in resolving customer problems and complaints concerning matters, such as merchandise, service, and billing.
  • Reviews customer-complaint correspondence, notes any suggestions, and assigns complaint to customer-complaint clerk for action.
  • Advises subordinates on handling difficult customer complaints, or may handle complaint personally.
  • Confers with other supervisory or managerial personnel to recommend changes in order to avoid recurring customer complaints.
  • May explain to customer by telephone or letter action taken on complaint.
  • May follow up with customer to see that complaint was satisfactorily resolved.
  • May be designated according to type of problem.
  • Performs other duties as described under supervisor.
Supervisor Customer Complaint Services Job Prevalence in New York-Manhattan, New York, United States

Job family: First-Line Supervisors of Office and Administrative Support Workers

Job family population: 1,458,380

Estimated population of Supervisor Customer Complaint Services jobs: 9,713

Rate of error: 0.3%

Salary Potential

Estimated salary in 2024:
$81,380
5 Year Change:
16 %

Education

Education data not available for this job

Skills

Skills data not available for this job

Supervisor Customer Complaint Services Job Listings for New York-Manhattan, New York

Order Entry Customer Service
Apr 29
Brooklyn, NY, USA
JULIAN'S RECIPE, LLC.
... Services/Correspondence: o Checking consumer inquiries on a daily basis. o Supervising the ... complaint. o Must be able to respond to verbally and/or in writing as needed and Log all ...
Customer Service Supervisor
May 15
Bridgewater, United States
Atrium Staffing
Customer Service Supervisor to their growing staff. Salary/Hourly Rate:?$50-60K Position Overview:?The Customer Service Supervisor will be working with a team of 3 to provide customer service to key ...
Customer Service Supervisor
May 15
Somerville, United States
Atrium Staffing
The Customer Service Supervisor will be working on a team with 3 direct reports as well as working directly with the Department Store accounts. Responsibilities of the Customer Service Supervisor ...
GUCCI GROUP WATCHES AND JEWELRY Customer Service Supervisor
May 15
Secaucus, United States
Kering Group
Supervise customer service (wholesale and aftersales) team; * Collaborate with management to improve customer service policies, procedures, performance and productivity; * Assist with staff ...
Customer Service Supervisor
May 17
Jamaica, New York, USA
Pappas Partners
Pappas Partners a fortune 500 company is seeking a Customer Service Representative to: Responsibilities - Handle day to day operations - Handle member Relations - Conduct departmental training - Deal ...
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