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Supervisor Call Center Salary
in Greenville, South Carolina

$53,582 (USD)

Average Salary

$26/hr

Average Hourly

$2,942

Average Bonus

Salary Recap

The average pay for a Supervisor Call Center is $53,582 a year and $26 an hour in Greenville, South Carolina, United States. The average salary range for a Supervisor Call Center is between $39,138 and $65,576. On average, a Master's Degree is the highest level of education for a Supervisor Call Center. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Greenville, South Carolina.

Average Salary Chart

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Job Summary

Description:
  • Supervises and coordinates activities of a team of Call Center Representatives who provide telephone customer support services and give product or service information by answering questions and offering assistance.
  • Oversees on-floor activities, being available to affect the call center's operations; handles calls that representatives aren't able to; replies to comments and answers questions when a representative needs assistance.
  • Studies queue and tracks inbound and/or outbound calls; keeps representatives aware of inbound calls, calls waiting, abandonment rate, etc.
Supervisor Call Center Job Prevalence in Greenville, South Carolina, United States

Job family: First-Line Supervisors of Non-Retail Sales Workers

Job family population: 251,830

Estimated population of Supervisor Call Center jobs: 9,489

Rate of error: 0.8%

Salary Potential

Estimated salary in 2024:
$62,116
5 Year Change:
16 %

Education

Skills

About Greenville, South Carolina

Greenville Cost of Living Score:

Description: Greenville (; locally ) is the largest city in and the seat of Greenville County, South Carolina, United States. The city's mayor is Knox H. White, who has been in that position since December 1995. With an estimated population of 68,219 as of 2017, it is the sixth-largest city in the state. The population of the surrounding area was 400,492 as of 2010, making it the third-largest urban area in South Carolina as well as the fastest growing. Greenville is the largest city in the Greenville-Anderson-Mauldin Metropolitan Statistical Area. The MSA had a population of 906,626 in 2018, making it the largest in South Carolina...

Supervisor Call Center Job Listings for Greenville, South Carolina

Insurance Call Center Team Leader
Jun 5
Greenville, SC, USA
Morley Companies, Inc.
Supervisory experience * Project management experience Insurance Call Center Team Leader Responsibilities What you'll do: * Control operational and workflow processes while managing daily planning ...
Work at Home Call Center Reservations Agent - Greenville, SC
Apr 11
Greenville, SC, USA
Norwegian Cruise Line
... supervisor guidance. Regular attendance required. Please note that during the first 90 days of ... Call center, sales or related travel industry experience. Working knowledge of a reservations ...
Appliance Repair Authorizer - Call Center - SH4537
Jun 11
Anderson, SC, USA
ACA Talent
Previous supervisory and or training experience Physical Factors Office environment, no major discomforts other than moderate noise from standard office equipment. * Position requires close visual ...
Spectrum Inside Sales Supervisor
Jun 17
Simpsonville, SC, USA
Spectrum
Develop new sales strategies within the call center to maximize opportunities * Oversee all daily ... Supervisory experience preferred preferably in an inside sales capacity 1-2 WORKING CONDITIONS
Collision Center Refinish Technician (Painter)
Jun 11
Spartanburg, SC, USA
Vic Bailey Automotive
Ability to carry out specified work procedures and directions of supervisors * Must be able to lift ... For more information, please call Collision Center Manager, Kathy Gaffney, at (864) 381-6851. Apply ...
ERI Economic Research Institute compiles the best salary, cost-of-living, and executive compensation survey data available.

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