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Supervisor Call Center Salary
in New York-Manhattan, New York

$68,809 (USD)

Average Salary

$33/hr

Average Hourly

$3,778

Average Bonus

Salary Recap

The average pay for a Supervisor Call Center is $68,809 a year and $33 an hour in New York-Manhattan, New York, United States. The average salary range for a Supervisor Call Center is between $50,260 and $84,211. On average, a Master's Degree is the highest level of education for a Supervisor Call Center. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in New York-Manhattan, New York.

Average Salary Chart

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Job Summary

Description:
  • Supervises and coordinates activities of a team of Call Center Representatives who provide telephone customer support services and give product or service information by answering questions and offering assistance.
  • Oversees on-floor activities, being available to affect the call center's operations; handles calls that representatives aren't able to; replies to comments and answers questions when a representative needs assistance.
  • Studies queue and tracks inbound and/or outbound calls; keeps representatives aware of inbound calls, calls waiting, abandonment rate, etc.
Supervisor Call Center Job Prevalence in New York-Manhattan, New York, United States

Job family: First-Line Supervisors of Non-Retail Sales Workers

Job family population: 251,830

Estimated population of Supervisor Call Center jobs: 9,489

Rate of error: 0.8%

Salary Potential

Estimated salary in 2024:
$79,769
5 Year Change:
16 %

Education

Skills

About New York-Manhattan, New York

New York-Manhattan Cost of Living Score:

Supervisor Call Center Job Listings for New York-Manhattan, New York

Call Center Agent
May 7
Secaucus, NJ, USA
EmpireCLS Worldwide Chauffeured Services
SUPERVISORY RESPONSIBILITIES * None QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are ...
Call Center Escalation Specialist
Mar 13
Somerville, NJ, USA
IPT LLC
Help Center Reports To: Senior HC Supervisor Position Type: Full-Time Primary Office Location ... RESPONSIBILITIES · Handle inbound calls as call center agents, resolve customer issues completely ...
Bilingual Dental Call Center Representative
Mar 20
Ossining, NY, USA
Open Door Family Medical Centers
The Call Center Representative will report to the Director of Practice Administration & Call Center ... supervisor or additional support to meet the needs of our customers, patients and the community. ...
Inside Customer Service Call Center / Sales Assistant
Mar 29
Chestnut Ridge, NY, USA
HELMAR INC
Ability to multi-task and handle a heavy call center * Flexibility to work normal business hours ... Respectful to all supervisors as well as co-workers * Valid US Citizen Company Description We are a ...
Call Center Experience Wanted! (Former Athlete?)
May 16
Kearny, NJ, USA
Capital
Sales Adviser, Sales Representative, Sales Officer, Sales Associate, Sales Assistant, Sales Supervisor, Sales Coordinator, Sales Consultant, and Sales Agent. Marketing Adviser, Marketing ...
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