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Supervisor Call Center Salary
in St. Louis, Missouri

$56,411 (USD)

Average Salary

$27/hr

Average Hourly

$3,097

Average Bonus

Last updated: June 16, 2019

Salary Recap

The average pay for a Supervisor Call Center is $56,411 a year and $27 an hour in St. Louis, Missouri, United States. The average salary range for a Supervisor Call Center is between $41,205 and $69,038. On average, a Master's Degree is the highest level of education for a Supervisor Call Center. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in St. Louis, Missouri.

Average Salary Chart

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Job Summary

Description:
  • Supervises and coordinates activities of a team of Call Center Representatives who provide telephone customer support services and give product or service information by answering questions and offering assistance.
  • Oversees on-floor activities, being available to affect the call center's operations; handles calls that representatives aren't able to; replies to comments and answers questions when a representative needs assistance.
  • Studies queue and tracks inbound and/or outbound calls; keeps representatives aware of inbound calls, calls waiting, abandonment rate, etc.
Supervisor Call Center Job Prevalence in St. Louis, Missouri, United States

Job family: First-Line Supervisors of Non-Retail Sales Workers

Job family population: 251,830

Estimated population of Supervisor Call Center jobs: 9,489

Rate of error: 0.8%

Salary Potential

Estimated salary in 2024:
$65,396
5 Year Change:
16 %

Education

Skills

About St. Louis, Missouri

St. Louis Cost of Living Score:

Description: St. Louis () is a major independent city and inland port in the U.S. state of Missouri. It is situated along the western bank of the Mississippi River, which marks Missouri's border with Illinois. The Missouri River merges with the Mississippi River just north of the city. These two rivers combined form the fourth longest river system in the world. The city had an estimated 2018 population of 302,838 and is the cultural and economic center of the St. Louis metropolitan area (home to nearly 3,000,000 people), which is the largest metropolitan area in Missouri, the second-largest in Illinois (after Chicago), and the...

Supervisor Call Center Job Listings for St. Louis, Missouri

Call Center Analyst
Apr 30
Ballwin, MO, USA
EyeCare Partners
Familiar with Call Center Metrics and key performance indicators which drive successful business ... The Analyst will work directly with the Leadership team including front line Supervisors, workforce ...
Supervisor, Provider Services
May 23
Maryland Heights, United States
Magellan Health
Supervises the staff in the implementation, servicing, and maintenance of accounts and account ... Directs all tasks related to provider call center operations including ensuring all performance ...
Senior Customer Service Representative
May 29
O'Fallon, MO, USA
Chubb
... Call Center application, identifying those claims which require immediate adjuster or supervisor attention. • Respond to status and inquiry calls from customers regarding policy and limited ...
Customer Service Support / IMMEDIATE HIRE
Jun 11
Clayton, MO, USA
Conco Management Group
... supervisor, general, advertising, writer, graphic, office manager, communications, sales manager ... call center, inventory, photography, bilingual, sports, cashier, clerk, distribution, sales ...
Customer Support / IMMEDIATE HIRE
Jun 7
Crestwood, MO, USA
Conco Management Group
... supervisor, general, advertising, writer, graphic, office manager, communications, sales manager ... call center, inventory, photography, bilingual, sports, cashier, clerk, distribution, sales ...
ERI Economic Research Institute compiles the best salary, cost-of-living, and executive compensation survey data available.

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