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Supervisor Call Center Salary
in Connecticut, United States

$61,323 (USD)

Average Salary

$29/hr

Average Hourly

$3,367

Average Bonus

Salary Recap

The average pay for a Supervisor Call Center is $61,323 a year and $29 an hour in Connecticut, United States. The average salary range for a Supervisor Call Center is between $44,792 and $75,049. On average, a Master's Degree is the highest level of education for a Supervisor Call Center. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Connecticut, United States.

Average Salary Chart

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Job Summary

Description:
  • Supervises and coordinates activities of a team of Call Center Representatives who provide telephone customer support services and give product or service information by answering questions and offering assistance.
  • Oversees on-floor activities, being available to affect the call center's operations; handles calls that representatives aren't able to; replies to comments and answers questions when a representative needs assistance.
  • Studies queue and tracks inbound and/or outbound calls; keeps representatives aware of inbound calls, calls waiting, abandonment rate, etc.

Salary Potential

Estimated salary in 2024:
$71,090
5 Year Change:
16 %

Education

Skills

Supervisor Call Center Job Listings for Connecticut, United States

Bilingual Call Center Representative
Jan 15
Bristol, CT, USA
Faneuil.com
Call Center hours of operations are Monday through Friday 8:00AM to 4:00PM with seasonal hours ... Excellent written, verbal, and interpersonal communication skills with supervisors, peers, and ...
Call Center Representative
Jan 16
New Britain, CT, USA
Advance Communications
... Full Time Telephone Secretaries, Supervisors and Dispatchers to join our team! You will be ... Please call us at 860-677-0091, Monday through Friday, 8am-3pm, to inquire. Responsibilities
Call Center Manager
Jan 9
Hartford, CT, USA
Safeguard Security & Surveillance, Inc.
We are looking to hire an experienced Call center manager in our Windsor Locks, CT office. Qualified applicants will have excellent computer and communication skills. Must have the desire to help ...
call center manager
Dec 19
Middletown, CT, USA
Safeguard Security & Surveillance, Inc.
Our call center is responsible for qualifying leads for dealers and sales reps throughout the country. They are also responsible for over the phone sales also. Candidates must have a minimum of 3 ...
Immediate Hire - Customer Service - Uncapped Income
Dec 17
Hartford, CT, USA
CT Business Consulting, Inc
... supervisor, general, advertising, writer, graphic, office manager, communications, sales manager ... call center, inventory, photography, bilingual, sports, cashier, clerk, distribution, sales ...
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