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Supervisor Call Center Salary
in Connecticut, United States

$60,402 (USD)

Average Salary

$29/hr

Average Hourly

$3,316

Average Bonus

Salary Recap

The average pay for a Supervisor Call Center is $60,402 a year and $29 an hour in Connecticut, United States. The average salary range for a Supervisor Call Center is between $44,120 and $73,923. On average, a Master's Degree is the highest level of education for a Supervisor Call Center. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Connecticut, United States.

Average Salary Chart

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Job Summary

Description:
  • Supervises and coordinates activities of a team of Call Center Representatives who provide telephone customer support services and give product or service information by answering questions and offering assistance.
  • Oversees on-floor activities, being available to affect the call center's operations; handles calls that representatives aren't able to; replies to comments and answers questions when a representative needs assistance.
  • Studies queue and tracks inbound and/or outbound calls; keeps representatives aware of inbound calls, calls waiting, abandonment rate, etc.

Salary Potential

Estimated salary in 2023:
$70,023
5 Year Change:
16 %

Education

Skills

Supervisor Call Center Job Listings for Connecticut, United States

Supervisor - Customer Service Call Center
Sep 22
Branford, CT, USA
CPa Medical Billing, LLC
Supervisor - Customer Service Call Center - Healthcare Industry Job Description A full-time customer service supervisor is needed immediately to work within an inbound call center of a medical ...
Call Center Team Lead
Sep 13
Hartford, CT, USA
Vixxo
Previous team lead and/or supervisory experience is preferred. Company Description Vixxo is a leading technology-enabled asset management and business insight company specializing in integrated ...
Dental Call Centre Manager
Nov 1
Fairfield County, CT, USA
Dentistry in Fairfield County
Dental Call Center Manager needed You will supervise a team of front line representatives ... supervisory experience in Call centre • Knowledge of Dolphin and CareStack systems or other ...
Customer Service Reps Needed
Oct 21
West Hartford, CT, USA
CT Business Consulting, Inc
... supervisor, general, advertising, writer, social services, java, all, graphic, mba, holiday, office ... call center, truck driver, inventory, financial analyst, computers, pharmacist, police, teaching ...
Marketing /Retail Customer Service Representative
Sep 27
Waterbury, CT, USA
Summit Retail Solutions
... supervisor, general, advertising, writer, graphic, office manager, communications, sales manager ... call center, inventory, photography, bilingual, sports, cashier, clerk, distribution, sales ...
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