(800) 627 3697 info.eri@erieri.com
Are you working in compensation or HR? See our salary, cost-of-living, and executive pay applications in action. Try our free salary assessor demo.

Representative Help Desk Salary
in Baltimore, Maryland

$54,859 (USD)

Average Salary

$26/hr

Average Hourly

$1,542

Average Bonus

Last updated: July 16, 2019

Salary Recap

The average pay for a Representative Help Desk is $54,859 a year and $26 an hour in Baltimore, Maryland, United States. The average salary range for a Representative Help Desk is between $40,294 and $67,027. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Baltimore, Maryland.

Average Salary Chart

Customize:

Get a free Salary Report tailored to your job title, experience and location

 
arrow_downward
Scroll for Salary Potential, Education and Skills
arrow_downward
Are you an HR Professional?
Try our salary assessor and find out how much you should be paying

Job Summary

Description:
  • Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users.
  • Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.
  • Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps.
Representative Help Desk Job Prevalence in Baltimore, Maryland, United States

Job family: Computer User Support Specialists

Job family population: 613,780

Estimated population of Representative Help Desk jobs: 80,276

Rate of error: 0.7%

Salary Potential

Estimated salary in 2024:
$63,597
5 Year Change:
16 %

Average Salary Chart

Customize:

Get a free Salary Report tailored to your job title, experience and location

 

Are you an Employer?

Free Salary Assessor Product Demo

Education

Education data not available for this job

Skills

Skills data not available for this job

About Baltimore, Maryland

Baltimore Cost of Living Score:

Description: Baltimore ( BAL-di-MOR (local)) is the most populous municipality in the U.S. state of Maryland. Baltimore was established by the Constitution of Maryland as an independent city in 1729. With a population of 602,495 in 2018, Baltimore is the largest such independent city in the United States. As of 2017, the population of the Baltimore metropolitan area was estimated to be just under 2.802 million, making it the 21st largest metropolitan area in the country. Baltimore is located about 40 miles (60 km) northeast of Washington, D.C., making it a principal city in the Washington-Baltimore combined statistical area...

Representative Help Desk Job Listings for Baltimore, Maryland

Help Desk Analyst
Jul 8
Rockville, MD, USA
TurningPoint Global Solutions
This is a 24/7 Help Desk. Primary shifts are normally during regular business hours. However, you ... Ability to work collaboratively with a multitude of client representatives, other contractors, and ...
Help Desk Tier III Support Lead
Jul 16
Suitland, United States
Idexcel Inc.
Job Title Help Desk Tier III Location Suitland, MD Duration Full Time (Permanent) Interview Phone ... Our diverse client base represents a wide range of industries, including technology, telecom ...
Help Desk Technician
Jul 8
Annapolis Junction, MD, USA
TekSynap
... help desk * General experience includes information systems development and other work in the ... Less than 10% PHYSICAL DEMANDS The physical demands described here are representative of those that ...
Help Desk Supervisor/Manager (Mobility, Wireless)
Jun 3
Rockville, MD, USA
TurningPoint Global Solutions
Lead the daily activities of the inbound phone representatives, Wireless Help Desk functions - provisioning, upgrades, break/fix, how-to * Tracks metrics and provides weekly reports on results ...
I/T Help Desk Tier 1
May 13
Baltimore, MD, USA
Proper Staffing Inc.
Baltimore City Schools is seeking I/T Help Desk Customer Service Reps. Candidates will document trouble calls using ticketing system. Provide general troubleshooting on the customer workstation.

Salary Recap

The average pay for a Representative Help Desk is $54,859 a year and $26 an hour in Baltimore, Maryland, United States. The average salary range for a Representative Help Desk is between $40,294 and $67,027. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Baltimore, Maryland.

Are you an Employer?

Free Salary Assessor Product Demo

Salaries By Location

Representative Help Desk

Salaries By Location

Representative Help Desk
Visit our white paper page

Download white papers like our popular quarterly national compensation forecast report.

Similar Job Titles

Similar Job Titles

Explore our most popular jobs
View our most popular salary searches and other resources

Representative Help Desk Job Listings for Baltimore, Maryland

Help Desk Analyst
Jul 8
Rockville, MD, USA
TurningPoint Global Solutions
This is a 24/7 Help Desk. Primary shifts are normally during regular business hours. However, you ... Ability to work collaboratively with a multitude of client representatives, other contractors, and ...
Help Desk Tier III Support Lead
Jul 16
Suitland, United States
Idexcel Inc.
Job Title Help Desk Tier III Location Suitland, MD Duration Full Time (Permanent) Interview Phone ... Our diverse client base represents a wide range of industries, including technology, telecom ...
Explore our most popular jobs
View our most popular salary searches and other resources