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Manager User Support Salary
in Connecticut, United States

$118,221 (USD)

Average Salary

$57/hr

Average Hourly

$8,654

Average Bonus

Salary Recap

The average pay for a Manager User Support is $118,221 a year and $57 an hour in Connecticut, United States. The average salary range for a Manager User Support is between $82,504 and $146,848. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Connecticut, United States.

Average Salary Chart

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Job Summary

Description:
  • Manages, coordinates, and oversees activities of employees engaged in supporting the organization's IT user support operations.
  • Heads staff who train and support users by interpreting, analyzing, and solving computer issues.
  • Oversees help desk support, providing users with access to needed information, utilizing technology resources effectively, and ensuring that end user problems are resolved in a timely and effective manner.
  • Communicates with users to assess support needs, assists in identifying technology needs, and responds to customer service concerns.

Salary Potential

Estimated salary in 2024:
$137,051
5 Year Change:
16 %

Education

Education data not available for this job

Skills

Skills data not available for this job

Manager User Support Job Listings for Connecticut, United States

Help Desk Support Technician
Jan 7
Hartford, CT, USA
Strategic Staffing Solutions (S3)
Opens the user call and coordinates the activities of that call including establishing escalation ... Dispatches troubles to the appropriate group, staff member and or Manager to be assigned ...
Technical Account Manager
Nov 29
Stamford, CT, USA
Axiom Technology Group
Manage user accounts, permissions, email, anti-virus and anti-spam * Maintain various messaging ... Oversee on-site technical support that may involve but not limited to; installation of hardware ...
Windows Automation and Application Packaging Engineer and End User Pro
Jan 11
Greenwich, CT, USA
Defense Group
Windows Automation and Application Packaging Engineer and End User Production Support * This ... Design, develop, coordinate and manage application packaging projects. * Develop enterprise OS ...
Sales Support Representative / Flo-Tech
Jan 9
New Haven, CT, USA
Flex Technology Group
... user training of hardware and post-sales support. Perform security surveys to determine ... management, electronic records management, or workflow software systems preferred. • Clear ...
SaaS Sales Manager
Dec 21
Stamford, CT, USA
The Game Agency
It's easy to use, fun to play, and provides comprehensive user data. It comes with 8 games ... Pre-sale, you may be included in sales presentations to help build a positive image of our support ...
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