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Manager Member Services Salary
in Virginia, United States

$59,342 (USD)

Average Salary

$29/hr

Average Hourly

$2,077

Average Bonus

Last updated: February 23, 2019

Salary Recap

The average pay for a Manager Member Services is $59,342 a year and $29 an hour in Virginia, United States. The average salary range for a Manager Member Services is between $43,346 and $72,625. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Virginia, United States.

Average Salary Chart

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Job Summary

Description:
  • Manages a department concerned with responding to members' written, telephone, and/or personal inquiries.
  • Plans, implements, and continuously evaluates the customer service program to enhance the effective use of services and to improve customer satisfaction.
  • Educates departmental staff on proper member service procedures and monitors service levels, ensuring that Service Representatives follow established policies for addressing member inquiries and meet service quality goals.
Manager Member Services Job Prevalence in Virginia, United States

Job family: Administrative Services Managers

Job family population: 270,100

Estimated population of Manager Member Services jobs: 9,056

Rate of error: 0.6%

Salary Potential

Estimated salary in 2024:
$68,794
5 Year Change:
16 %

Education

Education data not available for this job

Skills

Skills data not available for this job

Manager Member Services Job Listings for Virginia, United States

Program Lead, Equity & Member Services
Dec 13
Alexandria, VA, USA
National School Boards Association (NSBA)
... Member Services to support NSBA's mission of equity and excellence in public education ... This position develops and manages appropriate substantive projects, including content, around ...
Member Services Manager - Carilion Wellness Botetourt
Feb 21
Roanoke, VA, USA
Carilion Clinic
Make the most of your management talents at Carilion Clinic, an award-winning healthcare network ... Ensures that a high level of member service is provided. Reports to the Director of Operations
Member Services Specialist
Jan 24
us
Dominion National
Provides support to the Director/Manager of Member Services with various projects. * Maintains current knowledge of Member Services policies and procedures. * Performs other work-related duties as ...
Customer Service Representative
Feb 20
Henrico, VA, USA
Apex Management Group Inc.
Then you'll love being a member of our customer service community. Our Customer Service ... Add a full paid training, one on one mentorship from Management, advancement opportunities. Career ...
Customer Service & Sales Coordinator
Feb 18
Richmond, VA, USA
Apex Management Group Inc.
... services needed for their households while maintaining a consistently positive brand image. The few ... Maintain open communication with management and other team members * Build a thorough working ...
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