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Manager Incident Salary
in Dallas, Texas

$85,678 (USD)

Average Salary


Average Hourly


Average Bonus

Last updated: June 26, 2019

Salary Recap

The average pay for a Manager Incident is $85,678 a year and $41 an hour in Dallas, Texas, United States. The average salary range for a Manager Incident is between $60,403 and $106,251. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Dallas, Texas.

Average Salary Chart

Scroll for Salary Potential, Education and Skills

Job Summary

  • Manages the process to restore normal (within service-level agreement) IT service operation as quickly as possible when there is an unplanned interruption to or a reduction in the quality of IT service, minimizing the impact to business operations.
  • Plans and coordinates all activities required to respond to and resolve incidents; and oversees and documents the process.
  • Monitors the incidents, and ensures the best possible levels of service quality and availability are maintained.
Manager Incident Job Prevalence in Dallas, Texas, United States

Job family: Computer and Information Systems Managers

Job family population: 365,690

Estimated population of Manager Incident jobs: 24,275

Rate of error: 0.8%

Salary Potential

Estimated salary in 2024:
5 Year Change:
16 %


Education data not available for this job


Skills data not available for this job

About Dallas, Texas

Dallas Cost of Living Score:

Description: Dallas () is a city in the U.S. state of Texas and the seat of Dallas County, with portions extending into Collin, Denton, Kaufman and Rockwall counties. With an estimated 2018 population of 1,345,047, it is the ninth most-populous city in the U.S. and third in Texas after Houston and San Antonio. It is also the eighteenth most-populous city in North America as of 2015. Located in North Texas, the city of Dallas is the main core of the largest metropolitan area in the Southern United States and the largest inland metropolitan area in the U.S. that lacks any navigable link to the sea. It is the most populous city in...

Manager Incident Job Listings for Dallas, Texas

Incident Management, Microsoft Services Operations
Jun 22
Irving, TX, USA
Responsibilities An Incident Manager is responsible for the delivery of end to end reactive support, including healthy reactive case progression. Resources aligned directly to customer accounts ...
IT Operations Lead/Manager
Jun 20
Plano, TX, USA
Calance US
... Mgmt, Incident Mgmt, Problem Mgmt and Capacity Planning experience STRONG technical exp with both Windows and UNIX environments for highly virtualized environment 2+ years of Project Management ...
Major Incident Manager
Apr 9
Plano, United States
Stefanini, Inc.
A very large financial services firm is currently seeking a contractor with the opportunity to convert to FTE working as a Major Incident Manager on their Incident Management Team to provide ...
Incident Response
Jun 13
Dallas, United States
Prudent Technologies and Consulting
Qualifications 7+ years of experience with incident handling, forensics, sensor alert tracking, or cybersecurity case management 7+ year of experience as an incident handler in a SOC environment ...
Sr. Manager, Virtualization (VMware)
Jun 24
Richardson, TX, USA
ForceV Technologies
They are responsible for an extensive compute platform spanning multiple data centers and will manage the day-to-day operations for incident management, service requests, provisioning requests, as ...
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