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Manager Call Center Salary
in Utah, United States

$74,655 (USD)

Average Salary

$36/hr

Average Hourly

$6,592

Average Bonus

Last updated: April 22, 2019

Salary Recap

The average pay for a Manager Call Center is $74,655 a year and $36 an hour in Utah, United States. The average salary range for a Manager Call Center is between $42,075 and $94,935. On average, a Bachelor's Degree is the highest level of education for a Manager Call Center. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Utah, United States.

Average Salary Chart

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Job Summary

Description:
  • Plans and implements call center strategies and operations, enhances systems and processes, and manages a staff of Call Center Representatives, making the most effective and efficient use of call-center staff and technology resources.
  • Determines call center operational strategies by conducting needs assessments, capacity planning, and cost/benefit analyses; identifies and evaluates state-of-the-art technologies; defines user requirements; and establishes technical specifications and production, productivity, quality, and customer-service standards.
Manager Call Center Job Prevalence in Utah, United States

Job family: Sales Managers

Job family population: 371,410

Estimated population of Manager Call Center jobs: 14,288

Rate of error: 0.6%

Salary Potential

Estimated salary in 2024:
$86,545
5 Year Change:
16 %

Education

Skills

Manager Call Center Job Listings for Utah, United States

Customer Service Representative - Bilingual Spanish Speaking
Apr 16
Orem, UT, USA
ROI Call Center Solutions
Then ROI Solutions is a leader in BPO/Call Center Management that hires inbound and outbound call center agents, that provide support for over 55 major companies worldwide. We are looking to fill a ...
55 Customer Service Representative Positions! Apply Now!
Apr 17
Hyde Park, UT, USA
Advance Call Center Technologies
They are the front-line account representatives in our call center. Qualifications/Responsibilities ... management direction; Takes responsibility for own actions; Keeps commitments; Commits to long ...
Call Center Customer Service and Support - Great M-F Schedules!
Apr 16
Utah County, UT, USA
PrincePerelson & Associates
Call Center Customer Service and Support Utah County, Utah $16.50/hr + Unlimited bonuses Are you ... Â· Driven managers who are focused on helping you achieve your full potential · Great benefits ...
Call Center Customer Support Specialist (CCAP)
Mar 28
Draper, UT, USA
Jeunesse Global
... Prioritize, and Manage Time Effectively · Familiarity with Microsoft Office Products · Be ... with call center systems and practices · Customer orientation and ability to adapt/respond to ...
Call Center Experience? Entry Level Customer Service / Sales Support
Apr 7
West Valley, UT, USA
Entry level - Salt Lake City
Management of territories This is NOT a call center position and involves face-to-face interactions with customers What we provide: Qualified candidates will receive full comprehensive training in ...
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