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IT Help Desk Representative Salary
in Connecticut, United States

$57,930 (USD)

Average Salary

$28/hr

Average Hourly

$1,628

Average Bonus

Salary Recap

The average pay for an IT Help Desk Representative is $57,930 a year and $28 an hour in Connecticut, United States. The average salary range for an IT Help Desk Representative is between $42,550 and $70,779. On average, a Bachelor's Degree is the highest level of education for an IT Help Desk Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Connecticut, United States.

Average Salary Chart

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Job Summary

Description:
  • Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users.
  • Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.
  • Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps.

Salary Potential

Estimated salary in 2023:
$67,156
5 Year Change:
16 %

Education

Skills

IT Help Desk Representative Job Listings for Connecticut, United States

IT Help Desk
Sep 18
Hartford, CT, USA
Strategic Staffing Solutions (S3)
Experience: 1-2 years of previous Help Desk and Desktop Support experience required. Licensure: A ... services. It has more than 3,000 direct consultants in 49 out of 50 states in the U.S. and 15 ...
Help Desk
Oct 23
Hartford, CT, USA
Kelly Services Inc
Knowledge of Remedy, and IT Asset Management are desirable. Accurately assesses and understands customer needs and works with sense of urgency to satisfy those needs within negotiated time frames
IT Help Desk Level 2
Nov 2
Hartford, CT, USA
TCA Consulting Group
IT Help Desk Level 2 Job Description: Local Downtown Hartford Insurance Company needs a IT Help Desk Consultant with: 2-4 year experience in a customer service role Expertise in technology Knowledge ...
IT Help Desk Consultant
Nov 2
Hartford, CT, USA
TCA Consulting Group
IT Help Desk Consultant Job Description: Analyzes and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of ...
Help Desk Support
Nov 19
Norwalk, CT, USA
Top Prospect Group, Inc.
We are seeking a Help Desk Support for a short term contract as we upgrade to Windows 10 ... Previous experience in IT, customer service, or other related fields * Ability to build rapport ...
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