IT Help Desk Representative Salary in Connecticut, United States
The average pay for an IT Help Desk Representative is $58,338 a year and $28 an hour in Connecticut, United States.
The average salary range for an IT Help Desk Representative is between $42,850 and $71,278.
On average, a Bachelor's Degree is the highest level of education for an IT Help Desk Representative.
This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Connecticut, United States.
Average Salary Chart
Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users.
Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.
Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps.
Estimated salary in 2024:
5 Year Change:
IT Help Desk Representative Job Listings for Connecticut, United States
Help Desk Technician
Old Lyme, CT, USA
Escalate problems (when required) to the appropriately experienced technician and/or IT management. Â· Record, track, and document the helpdesk request problem-solving process, including all ...