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IT Help Desk Representative Salary
in Arizona, United States

$49,076 (USD)

Average Salary

$24/hr

Average Hourly

$1,379

Average Bonus

Salary Recap

The average pay for an IT Help Desk Representative is $49,076 a year and $24 an hour in Arizona, United States. The average salary range for an IT Help Desk Representative is between $36,046 and $59,961. On average, a Bachelor's Degree is the highest level of education for an IT Help Desk Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Arizona, United States.

Average Salary Chart

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Job Summary

Description:
  • Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users.
  • Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.
  • Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps.

Salary Potential

Estimated salary in 2024:
$56,893
5 Year Change:
16 %

Education

Skills

IT Help Desk Representative Job Listings for Arizona, United States

IT help desk technician
Jan 14
Scottsdale, AZ, USA
US Pain Specialists LLC
... into the IT service desk tool · Perform password resets and unlocks · Provide support for ... representative of those that must be met by an employee to successfully perform the essential ...
Help Desk Technician II - 19-00030
Jan 20
Phoenix, AZ, USA
Platinum Resource Group
The primary responsibility of the Helpdesk Technician - Level II is to provide phone or desk side assistance to end users of IT systems, applications, and hardware by resolving issues, providing ...
Help Desk Technician
Jan 23
Phoenix, AZ, USA
NaturalData
... Desk team and management apprised of any new support issues in a clear and timely manner. - Works ... information to non-technical users. - Experience supporting remote control software and handheld ...
IT Help Desk/ Product Support- 2nd shift
Dec 6
Phoenix, AZ, USA
SVS Group
SVS Group currently has 3 full time temp- hire positions with one of our clients in the Central Phoenix area for a Help Desk Specialist. * This is a software product support role. Training schedule ...
Help Desk Specialist
Jan 2
Phoenix, AZ, USA
Ace Asphalt
The Help Desk Specialist is a support role vital to the success of our Information and Technology Team. The Help Desk Specialist is responsible for providing technical assistance and support related ...
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