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IT Help Desk Representative Salary
in British Columbia, Canada

$56,398 (CAD)

Average Salary


Average Hourly


Average Bonus

Salary Recap

The average pay for an IT Help Desk Representative is $56,398 a year and $27 an hour in British Columbia, Canada. The average salary range for an IT Help Desk Representative is between $41,424 and $68,907. On average, a Bachelor's Degree is the highest level of education for an IT Help Desk Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in British Columbia, Canada.

Average Salary Chart

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Job Summary

  • Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users.
  • Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.
  • Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps.

Salary Potential

Estimated salary in 2023:
5 Year Change:
16 %



IT Help Desk Representative Job Listings for British Columbia, Canada

IT Help Desk Lead
Oct 23
Orderful has an opening for an IT Help Desk Lead within IT Operations. A lead for event monitoring, tier 1 support, incident triage, issue communication, and application support coordination. Primary ...
IT Support Expert
Dec 4
Vancouver, British Columbia, Canada
Digitally Hip
... while helping them solve their technical issues and plan for the future. Our Technical Support ... recognized information technology program, and thorough knowledge of business technologies ...
Desktop Support Technician (CAN)
Nov 26
Saanichton, BC, Canada
ACT Professional Solutions
Long term hourly contract Qualifications · 5 plus years of experience in IT support · Have worked in helpdesk and desktop capacity · Experience with windows 7 and windows 10 · Experience with MS ...
Computer Technician 2, Applications + Client Support
Oct 30
Vancouver, British Columbia, Canada
Emily Carr University
As a member of the IT Help Desk, the Computer Technician may participate in monitoring the overall ... 5 Represents the work area at departmental and other meetings as required. Researches and ...
Technical Support/Success Engineer
Nov 22
Serving the intersection of the hottest trends in technology today: Big Data & Cloud, we help customers unlock their data to run their business more efficiently and effectively. If you like a fast ...