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Helpdesk Manager Salary
in Connecticut, United States

$94,901 (USD)

Average Salary

$46/hr

Average Hourly

$3,843

Average Bonus

Salary Recap

The average pay for a Helpdesk Manager is $94,901 a year and $46 an hour in Connecticut, United States. The average salary range for a Helpdesk Manager is between $67,002 and $117,592. On average, a Bachelor's Degree is the highest level of education for a Helpdesk Manager. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Connecticut, United States.

Average Salary Chart

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Job Summary

Description:
  • Supervises and coordinates activities of Help Desk Technicians or Representatives engaged in assisting computer users with hardware and software questions and problems, fielding telephone calls and e-mail messages from customers seeking guidance on technical problems, diagnosing nature of problems, and assisting customers through problem solving steps.
  • Identifies, troubleshoots, and resolves information systems problems to minimize down time of applications and personnel.

Salary Potential

Estimated salary in 2024:
$110,017
5 Year Change:
16 %

Education

Skills

Helpdesk Manager Job Listings for Connecticut, United States

IT Helpdesk
Jan 15
Shelton, CT, USA
Vaco - New Jersey
A Well-established and growing company is seeking a IT Helpdesk Associate to join their team ... Techniques of project planning and management Network and PC operating systems, and advanced LAN ...
Help Desk Support
Dec 31
Stamford, CT, USA
Top Prospect Group, Inc.
We are seeking a Help Desk Support for a short term contract as we upgrade to Windows 10. ... Positive and professional demeanor Company Description Top Prospect Group founders and management ...
Help Desk Support Technician
Jan 7
Hartford, CT, USA
Strategic Staffing Solutions (S3)
... helpdesk input. * Opens the user call and coordinates the activities of that call including establishing escalation paths. Dispatches troubles to the appropriate group, staff member and or Manager to ...
IT Help Desk Technician
Jan 4
Windsor, CT, USA
Morris Group, Inc.
IT Help Desk Technician Morris Group, Inc., one of the largest machine tool distribution networks ... Manage and monitor internal assets to ensure accurate inventory records * Other duties may be added ...
Help Desk
Oct 23
Hartford, CT, USA
Kelly Services Inc
Knowledge of Remedy, and IT Asset Management are desirable. Accurately assesses and understands customer needs and works with sense of urgency to satisfy those needs within negotiated time frames
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