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Help Desk Specialist Salary
in Colorado, United States

$52,542 (USD)

Average Salary

$25/hr

Average Hourly

$1,476

Average Bonus

Last updated: March 20, 2019

Salary Recap

The average pay for a Help Desk Specialist is $52,542 a year and $25 an hour in Colorado, United States. The average salary range for a Help Desk Specialist is between $38,592 and $64,196. On average, a Bachelor's Degree is the highest level of education for a Help Desk Specialist. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Colorado, United States.

Average Salary Chart

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Job Summary

Description:
  • Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users.
  • Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.
  • Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps.
Help Desk Specialist Job Prevalence in Colorado, United States

Job family: Computer User Support Specialists

Job family population: 613,780

Estimated population of Help Desk Specialist jobs: 80,276

Rate of error: 0.7%

Salary Potential

Estimated salary in 2024:
$60,910
5 Year Change:
16 %

Education

Skills

Help Desk Specialist Job Listings for Colorado, United States

Service Desk Specialist IV- TS/SCI with Poly
Feb 19
Colorado Springs, Colorado, USA
General Dynamics Corporation
Help DeskJob Description:GDITis looking for a Service Desk Specialist who holds TS/SCI (poly preferred) for a full time position, located in Colorado Springs, CO. Program overviewGDITwill provide ...
IT Support Specialist (Majority of work Remote in Evegreen, CO area)
Feb 25
Evergreen, CO, USA
Advantage Credit
Position Summary: The IT Specialist will be responsible for installing, setting up, and ... Technical training in helpdesk support, support technician, or help desk technician * Knowledge of ...
Technical Support Specialist
Mar 19
Broomfield, CO, USA
J2T
NOT a black and white thinker * 1 year of troubleshooting experience ideal (Could be with a retailer like Best Buy, working for your school's IT Help desk, etc) * Any technical certification, or ...
Information Technology Support Specialist
Mar 18
Pueblo, CO, USA
Pueblo Comm Health Center
Perform additional functions incidental to help desk support activities, to include staff training. Reports to: * Director of Information Technology Supervision Exercised: * None Education/Experience ...
Solutions Workplace Specialist II
Feb 2
Broomfield, United States
Horizontal Integration
Answer and record all phone calls directed to the help desk, and maintain documentation records to log and track problems and resolutions as appropriate. * Troubleshoot and repair personal computer ...
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