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Help Desk Representative Salary
in Portland, Oregon

$54,895 (USD)

Average Salary

$26/hr

Average Hourly

$1,543

Average Bonus

Last updated: July 18, 2019

Salary Recap

The average pay for a Help Desk Representative is $54,895 a year and $26 an hour in Portland, Oregon, United States. The average salary range for a Help Desk Representative is between $40,321 and $67,071. On average, a Bachelor's Degree is the highest level of education for a Help Desk Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Portland, Oregon.

Average Salary Chart

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Job Summary

Description:
  • Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users.
  • Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.
  • Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps.
Help Desk Representative Job Prevalence in Portland, Oregon, United States

Job family: Computer User Support Specialists

Job family population: 613,780

Estimated population of Help Desk Representative jobs: 80,276

Rate of error: 0.7%

Salary Potential

Estimated salary in 2024:
$63,639
5 Year Change:
16 %

Average Salary Chart

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Education

Skills

About Portland, Oregon

Portland Cost of Living Score:

Description: Portland is the largest and most populous city in the U.S. state of Oregon and the seat of Multnomah County. It is a major port in the Willamette Valley region of the Pacific Northwest, at the confluence of the Willamette and Columbia rivers. As of 2018, Portland had an estimated population of 653,115, making it the 25th most populated city in the United States, and the second-most populous in the Pacific Northwest (after Seattle). Approximately 2.4 million people live in the Portland metropolitan statistical area (MSA), making it the 25th most populous in the United States. Its Combined Statistical Area (CSA) ranks...

Help Desk Representative Job Listings for Portland, Oregon

Help Desk Representative
May 24
Portland, OR, USA
Capsa Healthcare
We are seeking a talented Help Desk Representative to add to our growing IT team. This position is the primary person responsible for providing enterprise-wide Help Desk support services. The ...
Help Desk Technician
Jul 1
Portland, OR, USA
PCM Sevices
Coordinate project actions with IT Operations Manager and IT staff members, vendors and technical representatives, internal and external clients. * Administer Help Desk software. QUALIFICATIONS
100+ Jobs For Call Center/Help Desk in Beaverton, OR
Jul 18
Beaverton, OR, USA
Optimize Manpower Solutions, Inc.
Call Center/Help Desk Representative Location: Beaverton, OR USA Duration: 6+ Months Job Description: · This position is the primary person responsible for providing enterprise-wide Help Desk ...
Help Desk Technician CompTia Security+ CE
Jun 11
Hillsboro, OR, USA
NW Staffing Beaverton Branch
The Technical Help Desk Specialist is responsible for first and second level support for all systems and services supported by the government agency. This position provides effective diagnostic ...
Desktop Support
Jun 12
Hillsboro, OR, USA
The Fountain Group
Hi, My name is Paige and I represent The Fountain Group . We are a national staffing firm and are ... help you advance in your chosen career field

Salary Recap

The average pay for a Help Desk Representative is $54,895 a year and $26 an hour in Portland, Oregon, United States. The average salary range for a Help Desk Representative is between $40,321 and $67,071. On average, a Bachelor's Degree is the highest level of education for a Help Desk Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Portland, Oregon.

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Salaries By Location

Help Desk Representative

Salaries By Location

Help Desk Representative
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Help Desk Representative Job Listings for Portland, Oregon

Help Desk Representative
May 24
Portland, OR, USA
Capsa Healthcare
We are seeking a talented Help Desk Representative to add to our growing IT team. This position is the primary person responsible for providing enterprise-wide Help Desk support services. The ...
Help Desk Technician
Jul 1
Portland, OR, USA
PCM Sevices
Coordinate project actions with IT Operations Manager and IT staff members, vendors and technical representatives, internal and external clients. * Administer Help Desk software. QUALIFICATIONS
Explore our most popular jobs
View our most popular salary searches and other resources