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Help Desk Representative Salary
in New York-Manhattan, New York

$60,677 (USD)

Average Salary

$29/hr

Average Hourly

$1,705

Average Bonus

Salary Recap

The average pay for a Help Desk Representative is $60,677 a year and $29 an hour in New York-Manhattan, New York, United States. The average salary range for a Help Desk Representative is between $44,567 and $74,135. On average, a Bachelor's Degree is the highest level of education for a Help Desk Representative. This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in New York-Manhattan, New York.

Average Salary Chart

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Job Summary

Description:
  • Assesses and troubleshoots computer support problems and applies understanding of computer software and hardware products and services to resolve problems of users.
  • Receives telephone calls and e-mails from users having problems using computer software and hardware or inquiring how to use specific software, programming languages, electronic mail, or operating systems.
  • Ascertains from computer user the nature of problem, determines whether problem is caused by hardware, such as modem, printer, cables, or telephone, formulates diagnosis, and assists users through problem solving steps.
Help Desk Representative Job Prevalence in New York-Manhattan, New York, United States

Job family: Computer User Support Specialists

Job family population: 613,780

Estimated population of Help Desk Representative jobs: 80,276

Rate of error: 0.7%

Salary Potential

Estimated salary in 2024:
$70,341
5 Year Change:
16 %

Education

Skills

About New York-Manhattan, New York

New York-Manhattan Cost of Living Score:

Help Desk Representative Job Listings for New York-Manhattan, New York

HELP DESK TECHNICIAN
Jun 3
Brooklyn, NY, USA
Mini-Circuits
JOB SUMMARY The Help Desk Technician will provide technical software, hardware, network and system ... representatives, as well as through our extensive web site.
Software Support Analyst
Jun 18
Danbury, CT, USA
Sigmund Software
Experience : * At least 1 year experience troubleshooting issues or a Help Desk type setting ... The physical demands described here are representative of those that must be met by and employee to ...
Electronics Support Specialist
May 20
Queens, NY, USA
Rosco Vision Systems
... Â· Utilize our help desk tickets/resolution system and work with our Warranty department to ... PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be ...
Help Desk/LAN Admin
Jun 17
Elmhurst, United States
TSR Consulting Services, Inc.
Job Title Help Desk LAN Administrator Location Queens, NY Contract 1 year to start - likely to extend!! Skills Requirements This is for Help DeskLAN Admin position for Queens workout location ...
Technical Support Technician - Configuration Services
Jun 13
Eatontown, NJ, USA
CDW
Create CSR's and RMA's when necessary * Stay current with the certifications needed to perform ... Complete Apple Certified Help Desk Specialist (ACHDS) certification or equivalent within six months ...
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