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Customer Service Specialist (Post Exchange) Salary
in Idaho, United States

$27,179 (USD)

Average Salary

$13/hr

Average Hourly

$2,517

Average Bonus

Last updated: February 19, 2019

Salary Recap

The average pay for a Customer Service Specialist (Post Exchange) is $27,179 a year and $13 an hour in Idaho, United States. The average salary range for a Customer Service Specialist (Post Exchange) is between $17,115 and $33,042. On average, a High School Degree is the highest level of education for a Customer Service Specialist (Post Exchange). This compensation analysis is based on salary survey data collected directly from employers and anonymous employees in Idaho, United States.

Average Salary Chart

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Job Summary

Description:
  • Assists customers to select and purchase specified merchandise.
  • Arranges for gift wrapping, monogramming, printing, and fabrication of such items as desk nameplates and rubber stamps, and repair or replacement of defective items covered by warranty in post exchange.
  • Takes orders for such items as decorated cakes, cut flowers, personalized greeting cards and stationery, and merchandise rentals and repairs.
  • Prepares special order worksheet.
  • Keeps record of services in progress.
  • Notifies customer when service is completed and accepts payment.
  • Keeps records of items in layaway, receives and posts customer payments, and prepares and forwards delinquent notices layaway clerk.
  • Issues temporary identification cards from information on military records.
  • Approves customer's checks and provides check cashing service according to exchange policy.
  • Answers customer's telephone, mail, and in-person inquiries and directs customers to appropriate sales area information clerk.
  • Resolves customer complaints and requests for refunds, exchanges, and adjustments.
  • Provides customers with catalogs and information concerning prices, shipping time, and costs.
  • May act as wedding consultant.
Customer Service Specialist (Post Exchange) Job Prevalence in Idaho, United States

Job family: Retail Salespersons

Job family population: 4,442,090

Estimated population of Customer Service Specialist (Post Exchange) jobs: 316,277

Rate of error: 0.4%

Salary Potential

Estimated salary in 2024:
$31,508
5 Year Change:
16 %

Education

Skills

Customer Service Specialist (Post Exchange) Job Listings for Idaho, United States

Customer Service / Contract Specialist
Jan 30
Boise, ID, USA
Manpower
The Customer Service Specialist will be accountable for working across the organization to facilitate internal communication, and focus on identifying and mitigating areas of risk that could ...
Full Time Customer Service Representative Start ASAP!!
Feb 12
Idaho Falls, ID, USA
Mindset Marketing Consultants
Customer Service Representatives assist with placing customer orders, refunds, or exchanges. * Customer Service Representatives take payment information and other pertinent information such as ...
Customer Service & Sales Support- Trainee
Jan 16
Nampa, ID, USA
The Job Window
The Job Window is looking to hire a vibrant & fresh faced full time customer service & sales support specialist to join the onsite customer service and sales support team of a locally based ...
Customer Service Team Member
Jan 16
Boise, ID, USA
Advantedge Marketing Group, Inc.
... and Customer Acquisition Specialist in our retail division. Advantedge Marketing Group Offers ... services
VEHICLE CARE SALES & SERVICE SPECIALIST - Boise ID
Jan 30
Boise, ID, USA
Sanford Rose Associates -Rochester
Vehicle Care Sales & Service Specialists spend a great deal of their time prospecting and growing new account opportunities and consulting directly with customers. Their success depends not only on ...
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